Frequently Asked Questions
- Is there a cancellation fee?
- If I cancel my account in the middle of the month, are you going to charge me for the whole month?
- Can I pay for the Service by check?
Is there a cancellation fee?↑
No. For whatever reason you decide to cancel your service account, there will be no cancellation fee.
If I cancel my account in the middle of the month, are you going to charge me for the whole month?↑
No. If you cancel your account in the middle of the month, we will prorate the amount based on the days you used the Services for the month.
Can I pay for the Service by check?↑
Yes. To pay by check, please mail your check and note your username on the check. For mailing details, please visit the Contact us page.