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Performance Tracking  > 2010 Mother's Day

Websitepulse 2010 Mother's Day Performance & Uptime Report Summary


This Mother's Day went very well for the retailers, at least in terms of performance. All but one of the six monitored sites, which included AmericanGreetings.com, ProFlowers.com, TeleFlora.com, FTD.com, 1800flowers.com and Hallmark.com, hit the 100% Uptime mark and since no major outages were detected, the average uptime reached a new high - 99.999%. It doesn't get much better than that, but... let's wait for next year.


The improved customer experience is not only noticeable in the availability of the sites, but also in the constantly improved response time. This year a typical transaction loading took 1.980 seconds on average compared to 2.260 seconds last year.


Hallmark.com have climbed to the top of the response time table with FTD.com following closely behind. The visitors of TeleFlora.com had to be the most patient, as the transaction there took in average of 3.846 seconds seconds to complete.


We will be back shortly with more statistics because the Vacation planning season is upon us. Meanwhile, you can review the complete reports of the Mother's Day performance tracking below:



Average Response times for the whole period
#TargetSan FranciscoChicagoWashingtonAvg. resp. time
1hallmark.com1.4660.8930.5020.954
2ftd.com2.1250.8710.4151.137
31800flowers.com3.4431.5780.7511.924
4proflowers.com1.7082.2712.1972.059
5americangreetings.com3.8971.9611.4072.421
6teleflora.com4.5453.1553.7973.832

Average Uptime for the whole period
#TargetSan FranciscoChicagoWashingtonAvg. uptime
1hallmark.com100.000%100.000%100.000%100.000%
2americangreetings.com100.000%100.000%100.000%100.000%
31800flowers.com100.000%100.000%100.000%100.000%
4ftd.com100.000%100.000%100.000%100.000%
5teleflora.com100.000%100.000%100.000%100.000%
6proflowers.com99.879%99.826%99.919%99.875%

Best regards, and takeITeasy™ with WebSitePulse™

Iavor Marinoff, CEO


Methodology:
The 2010 Mother's Day Reports reflect a complete web transaction, representative for the End Users' interactions with a website. The reporting period covers the dates between May 05 and May 14, 2010. Performance and availability measurements are made for a typical multi-step web transaction at 15 minute monitoring interval, every day 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online shopper experience. The simultaneous monitoring is performed from 3 US-based locations of the WebSitePulse monitoring network: San Francisco, CA, Chicago, IL, and Washington, DC. In case of a detected malfunction or unavailability, the system performs automated error verification from 3 independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.

About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.

Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:


Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.

With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:
  • WebSitePulse should be referred as the "Source" of the information;
  • WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
  • The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;

The Data from the performance measurements cannot be changed or manipulated and should be used "as is".



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