We are always listening to our Customers' needs and recommendations while using our advanced monitoring services. Utilizing the latest Internet technologies we are constantly working to improve the WebSitePulse monitoring service and to add new features to benefit our more than 41,000 loyal Customers. To make service feature recommendation or comment, please send us a feedback
|February 28th, 2014 ||Notification of IP Changes (Boston, MA)|
Please be advised that at 01:30AM UTC on Tuesday Feb 25th, 2014 our location in Boston, MA experienced a severe storage failure. During the emergency maintenance we have migrated our monitoring agent to a new server
and the IP of the monitoring location was permanently changed from 188.8.131.52 to 184.108.40.206
There were no significant service interruptions but until we restore full functionality some old screenshots and cached sources might not be available. Additionally you might need to add the new IP to your firewall or log-analyzing software.
Please disregard this message in case the aforementioned locations are not used for monitoring the targets in your
WebSitePulse account or if you are not filtering the traffic to your servers.
|February 3rd, 2014 ||Notification of IP Changes (Montreal, Melbourne)|
Please be advised that starting at 6AM EST (UTC-5) on Monday, Feb 3rd,
2014 we will be migrating our servers in Melbourne and Montreal in
order to improve the monitoring locations performance. The IPs of these
monitoring locations will be permanently changed as follows
Montreal, Canada - from 220.127.116.11 to 18.104.22.168
Melbourne, Australia - from 22.214.171.124 to 126.96.36.199
We expect no service interruptions but in case you need to add the new
IPs to your firewall or log-analyzing software, please do so before the
announced day and time. Please disregard this message in case the
aforementioned locations are not used for monitoring the targets in your
WebSitePulse account or if you are not filtering the traffic to your
|January 21st, 2014 ||China DNS issues|
Today Jan 21, 2014 at 07:00 UTC an unidentified issue with China's DNS servers cause a large number of domains to be resolved to 188.8.131.52. Our investigation showed that the root and the gTLD servers when queried from China incorrectly responded with A records pointing to 184.108.40.206. The issue affected only the mainland China and was resolved a few hours later. As of 11:30 UTC all WebSitePulse monitoring locations in China are resolving correctly. We are monitoring the situation closely and will post updates as soon as more information is available.