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Amazon AWS S3 outage

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Posted on March 1st, 2017 by Websitepulse in Monitoring, Industry News

Amazon AWS S3 outage

 

Yesterday Amazon's S3 web-based storage service experienced a major outage, which left a lot of websites and applications not working properly or not working at all. Not all Amazon customers were affected, but a lot of sites relying on storage in the US EAST region experienced timeouts or loss of functionality. Among those sites are Giphy, Medium, Slack, Quora and DownDetector.

Below is the offical timeline of the outage from the Amazon’s AWS service health dashboard. As you can see even the Amazon's own health dashboard was malfunctiong due to this problem

[RESOLVED] Increased Error Rates for Amazon S3
Update at 2:08 PM PST: As of 1:49 PM PST, we are fully recovered for operations for adding new objects in S3, which was our last operation showing a high error rate. The Amazon S3 service is operating normally.
Update at 1:12 PM PST: S3 object retrieval, listing and deletion are fully recovered now. We are still working to recover normal operations for adding new objects to S3.
Update at 12:52 PM PST: We are seeing recovery for S3 object retrievals, listing and deletions. We continue to work on recovery for adding new objects to S3 and expect to start seeing improved error rates within the hour.
Update at 11:35 AM PST: We have now repaired the ability to update the service health dashboard. The service updates are below. We continue to experience high error rates with S3 in US-EAST-1, which is impacting various AWS services. We are working hard at repairing S3, believe we understand root cause, and are working on implementing what we believe will remediate the issue.

Some of our clients experienced issues due to this problem, but we were able to quickly identify the issue. Switching to other working platforms prevented huge losses of revenue and decreased their downtime.

Websitepulse

WebSitePulse is a leading provider of advanced, independent and remote monitoring services that enable clients to increase the efficiency of their mission-critical e-business operations, and to reduce their risk of failed Internet transactions and loss of revenue.

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