Frequently Asked Questions



What happens if the problem with my website persists?
We continue checking your Website availability and response times at regular or increased intervals depending on your configuration. In the meantime, you continue receiving downtime messages until the problem is solved. When your website resumes its regular activity, you receive a notification that it is functioning normally again.

How do I know my website is operating correctly again?
When your website resumes its regular activity and ability to serve your customers and visitors, you and your contacts receive a notification that it is functioning properly again.