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Services  > Transaction and Web Application Monitoring

E-business Transaction and Web Application Monitoring


The e-business transaction and web application monitoring services provide 24/7 remote monitoring of the availability and performance of multi-step web transactions and the web applications they use, to ensure they are functioning properly and deliver excellent performance from the end-user perspective. By simulating real-user experience, the web application monitoring service provides realistic insight into what end-users are experiencing when performing any type of e-business transaction on a website.
Typical web transactions are customer logins, purchase order fulfillment; submitting different types of web forms and other user interactions with a website and web application. The web application monitoring is performed simultaneously from up to 41 monitoring stations of our Global network; with full-page downloads for every step, and web application monitoring intervals up to every 5 minutes. Instant multimedia alerts are sent when transaction or web application errors occur and when overall or individual transaction step performance thresholds are exceeded. Real-time reports provide overall web application performance and availability information along with details about every transaction step and its components. To simplify the set up process, two Transaction recorders are available (Windows and Web-based) and within minutes you can record a transaction and start monitoring web application immediately. Increase critical web applications uptime and eliminate the risk of lost revenue resulting from abandoned e-business transactions.

Key Features

  • 30-day Free Monitoring Service. Sign up here!
  • Free Windows and Web-based recorders for easy transaction recording and playback
  • The web application monitoring service starts immediately without costly IT investments and long implementation periods of client-side software
  • 24/7 remote monitoring - monitor web applications and transactions around the clock from our Global Monitoring Network up to every 5 minutes
  • Immediate application error detection with "triple stage" verification process from up to three independent monitoring resources
  • Supports predefined and custom user-agents
  • Supports cookies
  • Monitor and verify file size, MD5 checksum, web page contents for present or missing text strings for every step of the monitored transaction
  • Forced web application monitoring upon error detection
  • Instant multimedia alerts by SMS, phone, email, Instant messenger and other means with details about the failed web application and the problem detected
  • Flexible and customizable alert escalation schedules to unlimited number of notification contacts.
  • Do Not Disturb times when contacts are not to be notified
  • Multi-level location correlated alert notification system based on the number of monitoring locations detecting an error with a web application
  • Target dependency rules for alerts optimization
  • Web application maintenance schedules
  • Performance and availability reports with up to the minute overall and detailed web application and transaction information across multiple monitoring locations
  • Snapshots of the transaction steps on error
  • Snapshots of all transactional steps from the last check
  • Playback of a cached web transaction the way our monitoring agent "sees" it
  • Breakdown of web page components' download speed - DNS, connect, redirect time, first byte and last byte times for every transactional step
  • Daily, weekly and monthly reports by email indicating your web application uptime and performance
  • 24/7 live free customer support by email and phone

Key Benefits

  • Provides instant multimedia alerts with details about problems detected with your critical web applications and e-business transactions, including details about the transaction step on error and the type of error
  • Reduces web application downtime by up to 80% compared to typical application downtime without monitoring and error notification services
  • Helps and simplifies detection and resolution of web application problems and malfunction of web application components
  • Dramatically reduces the time to troubleshoot a failed web application
  • Minimizes IT cost and expenses
  • Provides complete overview of web transaction and web application performance, to proactively locate and fix bottlenecks in your web system
  • Improves customer experience and increase customer satisfaction with excellent performance of your web applications and e-business transactions
  • Eliminates the risk of loss of revenue and credibility
  • Increases the efficiency of mission-critical e-business operations and web applications

Pricing

  • 30-day Free Monitoring Service. Sign up here!
  • A typical 3-step e-business transaction monitoring service starts at $9/month
  • Pay only for the application monitoring and alert notification services you use
  • 30-day money back guarantee
  • We'll beat any price for comparable monitoring services

Please use our Instant Price Quote to create your own monitoring service configurations from all levels of service.

Some of the most popular e-business transaction and web application monitoring service configurations are:

Performance transaction
1 hour interval
1 monitoring location
5 transactional steps
$15.00/monthadd to quote
Performance transaction
30 min. interval
2 monitoring locations
3 transactional steps
$26.00/monthadd to quote
Performance transaction
30 min. interval
3 monitoring locations
3 transactional steps
$42.00/monthadd to quote

For custom web monitoring and web application monitoring solutions, suggestions or questions, and how to purchase or trial the WebSitePulse remote monitoring services please contact Sales at 1-888-WSPULSE (977-8573) x1 or via email at

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