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Performance Tracking  > 2024 Tax Websites  > Introduction

WebSitePulse 2024 Tax Performance and Uptime Report


The beginning of the U.S. tax season marks a critical period for individuals, businesses, and tax professionals across the country. Typically commencing in late January, this time ushers in the period when the Internal Revenue Service (IRS) starts accepting and processing federal income tax returns for the previous calendar year. It's a time characterized by gathering financial documents, understanding tax laws that may have changed, and meeting crucial deadlines.

This year, the Internal Revenue Service announced the start of the U.S. tax season 2024 on Monday, January 29th, 2024, when the agency began accepting and processing 2023 tax returns.

In the U.S., the deadline for taxpayers to file their 2023 federal income tax returns is April 15th, 2024, but they have the option to extend this deadline to October 15th, 2024, by submitting Form 4868. However, it's crucial for taxpayers to note that while the filing deadline can be extended, any taxes owed must still be estimated and paid by April 15th to avoid penalties and interest.

Tax e-filing, or electronic filing, refers to the process of submitting tax returns to the tax authorities via the Internet. This method has grown in popularity due to its convenience and efficiency. It has a lot of pros (convenience, faster processing, accuracy, immediate confirmation, and eco-friendliness) and almost no cons.

Throughout the tax season, leading e-filing platforms often face significantly increased traffic, potentially causing delays in the submission process or even disruptions. Consequently, there's a risk of being unable to complete the tax refund submission or losing the entered information.

Every year, WebSitePulse monitors popular tax refund websites' response time and uptime during tax season to see how they handle the heavy traffic. Then, we report their performance and availability daily. We have picked the 12 most popular websites to monitor and compare their performance.

The reports reflect the tax websites' home pages' performance, any web transaction process, and websites' response time and uptime. To be more specific, measurements of e-transactions are made every 15 minutes from 3 different monitoring locations in the U.S. Also, to ensure the accuracy of the monitoring recordings, we use a false alarm prevention system and error verification controls. We will publish the tax-return websites response and uptime reports after April 17 th, 2024, where you can find uptime, performance, and availability information.