How CRM software works - Creating customer satisfaction with a click

Posted on March 19th, 2018 by Erica Silva in Guest Posts

Claiming customer satisfaction and loyalty has never been more difficult. With a large variety of choices available in almost every industry and business sector, the impact on the business environment has been significant.

Customer Service

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5 Reasons Agile Testing Can Save Your Software

Posted on December 22nd, 2017 by Alycia Gordan in Guest Posts

Agile Testing is Different

The growing demands of the software industry require software developers to be more competent than ever. In today’s fast-paced world of technology, the customer’s expectations are increasingly high. They want the software/app to work flawlessly and will not hesitate in removing the product from their database if it doesn’t work as marketed. Additionally, software projects often go over the budget leading to dissatisfaction amongst the stakeholders.

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Tailoring Cloud SLA: Four Things to Bear in Mind

Posted on August 30th, 2013 by Leana Thorne in Monitoring, Guest Posts, Tech

SLA?

image courtesy to: exotel.in

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Is In-House or Remote Network Monitoring Best for Your Business?

Posted on August 21st, 2013 by Jonathan in Guest Posts

Monitoring

Whether you’re looking at your business computing network from the perspective of your customers or with an internal intranet system in mind, it is important that you have the necessary level of monitoring in place so that you can deliver a satisfactory experience 100% of the time. The choice faced by businesses boils down to whether they wish to come up with an in-house monitoring plan, or outsource this function to a remote company or operator.

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The Great Cloud Migration - Are Your Apps Ready?

Posted on July 26th, 2013 by Thomas Parent in Guest Posts

cloud computingCloud computing continues to gain momentum as technology and accessibility improve. Not only are businesses adapting new cloud-ready applications, but they are also migrating legacy systems to the cloud.

While the decision to employ a new application in the cloud may be a no-brainer, the decision to move an existing application may not be so easy. Careful consideration to these moves is required as it is easy to make mistakes and the results can be catastrophic.

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