How to Know if Emails Are Actually Reaching Customers in Time

Posted on July 18th, 2025 by Richa Gupta in Guides

Illustration of an email quickly sent from a cloud and successfully received on a device by a smiling user.

TL;DR: Timely email delivery is critical. Delays in transactional or marketing emails can result in missed opportunities and reduced customer trust. Utilize monitoring methods such as timestamp analysis and round-trip tracking to ensure emails reach inboxes within seconds.

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What Is Synthetic Transaction Monitoring? A Complete Beginner-to-Advanced Guide

Posted on July 1st, 2025 by Simon Rodgers in Monitoring, Guides

Illustration of synthetic transaction monitoring with a browser interface, virtual hand clicking a button, form submission steps, cloud icons, and a padlock symbolizing security.

Key Takeaways

  • Synthetic transaction monitoring proactively measures web application performance by simulating user interactions to identify issues before they impact real users.
  • This monitoring approach offers several benefits, including significant reductions in customer-reported issues and preparation for product launches by addressing performance bottlenecks in advance.
  • Effective synthetic monitoring relies on best practices, such as creating accurate scripts that mimic real user behavior, conducting tests from multiple locations, and integrating with real user monitoring for comprehensive performance insights.
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How to Use an SLA Uptime Calculator to Understand Service Availability

Posted on July 1st, 2025 by Simon Rodgers in Tools, Guides

Landscape banner showing SLA uptime calculator with example uptime and downtime values.

TL;DR A Service Level Agreement (SLA) defines the required uptime for a service. An SLA uptime calculator helps convert uptime percentages into actual allowed downtime across different timeframes. This guide explains how these calculators work, why uptime matters, and how to monitor performance to meet SLA targets.

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Uptime Monitoring: A Complete Beginner's Guide

Posted on February 13th, 2025 by Simon Rodgers in Monitoring, Guides, Explainer

Modern control center with multiple screens displaying real-time website uptime monitoring and server performance.

Uptime monitoring checks whether a website, server, or online service is available. It runs automated tests at set intervals, verifying responses and sending alerts if a failure occurs. Businesses rely on uptime monitoring to detect issues early, prevent revenue loss, and maintain customer trust. A website outage can harm reputation, impact SEO rankings, and disrupt operations.

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9 Key Factors to Evaluate When Selecting a Network Monitoring Tool

Posted on December 4th, 2024 by Simon Rodgers in Monitoring, Guides

An illustration representing a network monitoring tool, capturing a futuristic control room with real-time data visualization and interconnected network flow.

Successful businesses are built around strong networks. Whether for security, communication, or efficiency, a network is essential for an organization's day-to-day operations. That's why any downtime can be extremely damaging.

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