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15 Things Online Businesses Need to Know About Web Security

Posted on May 15th, 2018 by Shahid Mansuri in Guest Posts

Web Security

Web security for online businesses is an area not very well understood by many. Influx of content managing systems has led to a lot of online presence that is basically confused on how online security works. Some of the people who use these CMS do not know what web security is and how to implement it.

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Why do you need a SSL Certificate

Posted on April 4th, 2018 by Damien Jordan in Monitoring, Industry News

SSL Certificate

What is SSL Certificate?

First of all, what is SSL? It is short for Secure Sockets Layer. In simple words and without getting into too much technical details, adding a SSL certificate makes the connection more secure and much safer when you browse, buy and communicate online.

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How CRM software works - Creating customer satisfaction with a click

Posted on March 19th, 2018 by Erica Silva in Guest Posts

Claiming customer satisfaction and loyalty has never been more difficult. With a large variety of choices available in almost every industry and business sector, the impact on the business environment has been significant.

Customer Service

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Response time standards

Posted on March 9th, 2018 by Damien Jordan in Monitoring

Website loading time

We all like fast sites, especially in 2018. But how can we determine if a website is snappy enough? Are there any response time standards that we can refer to? Do search engines prefer fast-loading sites as well? This article will answer those questions.

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Net Neutrality Explained

Posted on February 6th, 2018 by Damien Jordan in Industry News

Fight for net neutrality

The web has always been a place where freedom of speech, freedom of choice and freedom to control your online experience have been the main structural pillars that define the Internet as we know it. However, all these main pillars have been in jeopardy since the FCC (Federal Communications Commission) killed net neutrality on Dec 14, 2017 in a 3-2 vote, thus putting away the just two-year-old net neutrality rules, which prevented ISPs (Internet Service Providers) from blocking and throttling traffic, as well as speeding up websites and content they have been paid for. Basically, the FCC wants to change the way the Internet has always worked.

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