Travel Websites Performance Report 2006

Performance Tracking

2018 Holiday Season

2018 Hurricane Season

2018 Vacation Planning

2018 Mother's Day

2018 Tax Websites

2018 Valentine's Day

2017 Holiday Season

2017 Hurricane Season

2017 Vacation Planning

2017 Mother's Day

2017 Tax Websites

2017 Valentine's Day

2016 Holiday Season

2016 Hurricane Season

2016 Vacation Planning

2016 Mother's Day

2016 Tax Websites

2016 Valentine's Day

Reports Archive 2005-2015

Performance Tracking > 2006 Vacation Planning

WebSitePulse 2006 Vacation Planning Websites Performance Report Summary

There was no evidence of major service disruption in the WebSitePulse 2006 Vacation Planning Websites Performance and Uptime Report indicating that the leading online destinations for research, reservations, and bookings offered consistently reliable services during the most intense vacation planning period of the year.

The preparation of the Report was challenging for WebSitePulse for the following reasons:
- WebSitePulse monitored more than 10 websites, including international web based travel services to reflect the wide variety of vacation destinations online Customers research and use during the summer;
- The structure and the navigation of the different websites was not typical, resulting in a more difficult equation for WebSitePulse experts who had to ensure consistency of the measurement data;
- WebSitePulse monitored a 3 to 5 steps booking transaction for each of the websites as a more reliable indicator for the overall End Users' experience than monitoring one webpage only.

WebSitePulse Performance Reports measure Uptime and Response Time as the most important metrics for the availability and the reliability of any web-based operation, critical for the End Users' overall online experience.

Measurements of the multi-step transactions are made every 15 minutes, simultaneously from four different monitoring locations - two in the US, one in Europe and one in Australia. WebSitePulse advanced monitoring system has automated, built-in false alarm prevention and error verification controls that ensure the reliability of the measurement results.

Also, in case of detected errors, WebSitePulse experts and engineers are available 24/7 to analyze the data, and to recommend additional actions to better understand and explain the malfunctions.

The summarized numbers and averages for the entire monitoring period are shown in the tables below:

Average Response times for the whole period

#	Target	Brisbane	San Francisco	Amsterdam	Washington	Avg. resp. time
1	priceline.com	7.896	3.001	5.363	1.653	4.478
2	travelocity.com	10.508	4.830	7.403	4.320	6.765
3	expedia.com	11.228	3.267	9.932	4.467	7.223
4	travelnow.com	10.860	5.365	8.448	5.504	7.544
5	hotels.com	6.513	10.425	6.357	9.640	8.234
6	cheaptickets.com	14.235	5.749	8.726	4.553	8.316
7	travel.yahoo.com	14.613	6.556	13.850	6.741	10.440
8	orbitz.com	18.210	7.949	10.589	6.574	10.831
9	venere.com	15.194	12.720	7.902	9.087	11.226
10	booking.com	19.519	13.021	3.977	8.554	11.268
11	wotif.com	5.386	13.792	22.479	17.043	14.675
12	bookit.com	18.595	13.675	16.934	14.152	15.839

Average Uptime for the whole period

#	Target	Brisbane	San Francisco	Amsterdam	Washington	Avg. uptime
1	priceline.com	100.000%	100.000%	100.000%	100.000%	100.000%
2	travel.yahoo.com	100.000%	100.000%	100.000%	99.975%	99.994%
3	travelocity.com	99.924%	99.949%	99.949%	99.949%	99.943%
4	travelnow.com	99.920%	99.924%	99.949%	99.949%	99.936%
5	expedia.com	99.837%	99.921%	99.946%	99.948%	99.913%
6	hotels.com	99.974%	99.820%	99.949%	99.820%	99.891%
7	venere.com	99.797%	99.797%	99.772%	99.806%	99.793%
8	cheaptickets.com	99.848%	99.823%	99.563%	99.823%	99.764%
9	booking.com	99.729%	99.730%	99.797%	99.691%	99.737%
10	orbitz.com	99.313%	99.356%	99.256%	99.411%	99.334%
11	wotif.com	99.291%	99.265%	99.006%	99.263%	99.206%
12	bookit.com	99.189%	99.376%	99.219%	98.988%	99.193%

Best regards, and takeITeasy™ with WebSitePulse™

Iavor Marinoff, CEO

Report Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval every day between the hours of 6AM and 3AM local time for the different monitored websites. For the US-based sites and those with multiple hosting servers, EST is applied to define the scheduled downtime period. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all twelve websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse monitoring network: San Francisco, CA; Washington, DC; Brisbane, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports.

About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.

Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:

Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.

With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:

WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;

The Data from the performance measurements cannot be changed or manipulated and should be used "as is".