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Server & Network Montioring

Our Server and Network Monitoring looks after your servers and network devices from multiple locations around the world as often as every minute, detects errors and alerts you immediately.

This service will help you increase critical server uptime and eliminate the risk of lost revenue resulting from server and network downtime.

Database Monitoring

Our Database Monitoring consists of two levels of monitoring — basic and advanced — to help you keep your servers up and running as close to 100% of the time as possible.

We monitor MySQL and MSSQL servers' availability, performance and all server specific variables such as  threads and connections.

Remote Services

Via our Remote Services, we test whether network latency is above a certain threshold and inform you whenever packet loss occurs. We also test Telnet, SSH servers, any ports on your server using TCP or UDP (via Advanced monitoring), and monitor your FTP server’s availability using SSL.

Web Servers Monitoring

Our Web Server Monitoring checks on your web servers’ performance and availability and tests basic HTTP authentication to make sure they are up and running 24/7.

We verify the availability of your HTTP servers or alternatively check their performance (via Advanced monitoring).

Stream Servers Monitoring

Via Stream Servers Monitoring, we monitor your RTMP and RTSP server’s availability and performance and alert you when we detect a problem.

E-mail Server Monitoring

Our E-mail Server Monitoring ensures your mailservers are working flawlessly.

We track your SMTP, POP3 and IMAP server’s availability and performance, and test user authentication.

DNS Monitoring

Via DNS Monitoring, we test your DNS servers and validate their responses to different query types to ensure they are returning the correct records.

VOIP Monitoring

Our VOIP Monitoring ensures your VOIP server and network components are working properly using SIP protocol. We test user authentication and send notifications whenever we detect a problem.

 

Monitoring

  • 24/7 remote monitoring Monitor virtually any TCP/UDP service and device connected to the Internet.
  • Monitoring interval up to every minute Monitoring intervals can be set up at 1, 2, 3, 5, 10, 15 and higher minutes down to once every couple hours.
  • Forced monitoring upon error detection If you use higher monitoring intervals such as every 10 or 20 minutes, once an error is detected, monitoring automatically switches to a monitoring interval as low as 1 minute providing you with quicker "recovery" status and more precise statistics.
  • Multiple monitoring locations For each target you can select the locations it will be monitored from simultaneously; In case of a detected malfunction, data from simultaneous monitoring allows immediate and reliable allocation of the source of the problem.
  • Redundant global monitoring network with failover All monitoring locations of our Global network are monitored for availability and connectivity; if any of them fails or loses connection to the Internet, all monitoring processes are automatically transferred and start to perform from another monitoring location which is fully functional at that time.
  • Configurable downtime periods If you have scheduled maintenance windows, configure time periods for each target during which monitoring will be automatically suspended and then automatically resumed at the end of the period to avoid unnecessary alerts.
  • Custom time zone for every target Select specific time-zone for every target based on its location or your preferences; all timestamps for this target are shown in its time-zone.
  • Suspend/activate monitoring at any time Manually suspend monitoring of any or all targets and manually resume monitoring when needed.

Alerting

  • Multi-media alert notifications Alerts can be delivered via email, text message (SMS), voice call, instant message, IOS or Android push notifications, SNMP traps or HTTP requests.
  • Multi-level location notifications Notifications can be configured for each monitoring location for a specific target; you can be notified about errors from some locations and not from others; there is also an option where you can be notified from a specific location only if the others did not send any notifications.
  • Advanced alert escalation schedule Receive alerts only for specific error types or after a specific number of failures; select the number of failure notifications to be sent if the problem continues; alert cycles - restart the alert cycle if a target is down for too long.
  • "Do not disturb" periods Time periods during which no alerts will be sent to the contact.
  • Custom alert contents Different alerts for different errors; custom alert sender; custom message length; custom message contents with target-specific tags of information.
  • Custom time zone for every contact Select specific time-zone for every contact based on its location or your preferences; all timestamps for this contact are shown in its time zone.
  • Target dependency rules for alerts optimization Create custom dependency rules for each target to modify the alerts behavior based on the current status of one or more targets. For example if a target depends on another one that is currently down, no alerts will be sent for the first one, avoiding unnecessary alerts.
  • Multi-level location correlated notification system Detected errors are correlated in real time across multiple locations, and notifications are sent only if all or certain number of monitoring locations report the same error.
  • Three configuration levels Normal level - alerts are sent if at least one location has detected an error; strong level - alerts are sent if at least 50% of the monitoring locations of a specific target have detected an error; strict level - alerts are sent only if 100% of the locations monitoring a specific target have detected an error.
  • Multiple voice and SMS gateways For better and faster alert delivery, we maintain multiple SMS and voice gateways; when creating or editing an alert contact, you can test and choose the best gateway for each voice or SMS contact in your account.

Reporting

  • Detailed real-time reports Variety of online reports containing up to the minute details from multiple monitoring locations including the latest checks made; reports include daily, weekly and monthly summaries, uptime/downtime, average response times by day and week, status history by month; reports can be emailed to one or more email recipients in your account or can be displayed publicly on your website or on another domain.
  • Response time breakdown Details for DNS, connect, redirect time, first byte and last byte times.
  • Multiple locations reports Compare the monitoring data and statistics from different monitoring locations of a specific target.
  • Timestamps in local time-zone As each target has its own time-zone, all reports are shown in the target local time-zone.
  • Traceroute upon connectivity errors Every time a connectivity error is detected, a traceroute will be performed from the monitoring location to the monitored target, and the results will be saved for future display in the reports; the traceroute results can be included in the email alert.
  • Download raw monitoring data The raw logs are available for download in various formats (XML, CSV, TXT), which then can be used to create your own reports.
  • Advanced real-time APIs Your applications can connect to our system and get real-time data about a monitored target.

See details for the common features that you get with any WebSitePulse service

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