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Performance Tracking  > 2010 Mother's Day  > Daily Reports

WebSitePulse 2010 Mother's Day Retail Performance and Uptime Report


WebSitePulse is monitoring 6 of the most popular online shopping destinations for the 2010 Mother's Day. The measurement results from monitoring a typical online shopping customer transaction reflect the performance levels and the availability of the seven websites related to the increased Internet traffic during the period.

Continuous website monitoring for all sixth Internet retailers covers the period May 5 through May 15. The detailed reports and graphical charts are updated on a daily basis, showing the results from the previous day and for the entire monitoring period up to date.

An RSS feed from the daily Reports is added for more convenience for those interested in the performance of the monitored websites.



Daily Report for April 25, 2024See report for:


WebSitePulse reports the following results from web performance measurement of the vendors:

The daily Average Response time from all monitored websites was 0 sec.

The Average Response time as measured from the US East Coast (Washington DC) was: 0.000 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:0.000 sec.
The Average Response time as measured from the US Central was (Chicago, IL):0.000 sec.

The Best Response time measured from US East Coast (Washington DC):0.000 sec.
The Best Response time measured from US West Coast (San Francisco, CA):0.000 sec.
The Best Response time measured from US Central was (Chicago, IL):0.000 sec.

The typical shopping transaction took the least time for taxslayer.com visitors - 0.000 sec., while the visitors of fileonline.1040.com had to be the most patient, as the shopping transaction there took in average of 0.000 sec.
monitored website delivered above-the-average response times for its transactions, while ten of them demonstrated below-the-average daily performance.

The daily Average Uptime for the entire Group was 100%.

All websites were available with no interruptions.

Report Highlights

No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2024 Tax Report report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.

Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:

Daily Response Times
Legend:
    efile     expresstaxrefund     hrblock     olt     taxact 
    libertytax     turbotax     taxslayer     etax     fileonline.1040 

Average Response Times for April 25, 2024
#TargetSan FranciscoChicagoWashingtonAvg. resp. time
1efile.com0.0000.0000.0000.000
2expresstaxrefund.com0.0000.0000.0000.000
3hrblock.com0.0000.0000.0000.000
4olt.com0.0000.0000.0000.000
5taxact.com0.0000.0000.0000.000
6libertytax.com0.0000.0000.0000.000
7turbotax.com0.0000.0000.0000.000
8taxslayer.com0.0000.0000.0000.000
9etax.com0.0000.0000.0000.000
10fileonline.1040.com0.0000.0000.0000.000

Average Response Times April 03, 2024 - April 25, 2024
#TargetSan FranciscoChicagoWashingtonAvg. resp. time
1expresstaxrefund.com2.6471.3351.5741.852
2etax.com4.2561.8821.5672.568
3fileonline.1040.com3.0872.9042.9962.996
4taxact.com5.7373.3443.1234.068
5hrblock.com6.5968.3284.1126.345
6taxslayer.com8.4387.5137.2947.748
7libertytax.com14.5158.6386.0209.724
8turbotax.com11.97216.0726.57311.539
9efile.com21.7389.3385.49012.189
10olt.com18.58710.75716.15915.168



Hourly Average Response Times
Select individual website to display:


Legend:
    individual site response times     monitored group average response times 


Average response times by hour April 03, 2024 - April 25, 2024
TargetHours
000102030405060708091011121314151617181920212223
efile15.43-----18.2917.8217.6327.4618.6216.8617.4217.0717.4017.5216.5716.5616.1917.1917.4517.5716.0815.60
etax3.65-----3.823.613.663.743.663.733.643.613.883.613.623.713.693.673.684.123.683.59
expresstaxrefund2.533.12----2.682.572.702.582.562.662.652.642.652.692.642.692.702.833.002.872.692.56
fileonline.10403.864.22----4.344.524.214.824.164.523.974.154.384.484.114.184.074.735.514.103.933.93
hrblock9.75-----8.018.178.528.859.238.769.348.989.119.278.838.838.768.9310.099.7310.8610.72
libertytax13.08-----12.5912.7512.8513.6015.4715.7218.7114.3317.6214.0213.7513.4913.4712.8413.1413.6113.0412.90
olt21.88-----21.6421.4721.7721.7721.7321.7921.8321.7821.8521.9921.8021.8321.7521.9021.8621.9721.9021.74
taxact5.624.53----5.825.876.035.735.935.695.816.136.005.975.876.045.955.946.236.045.845.54
taxslayer11.17-----11.2411.3111.4811.4411.4211.4111.2210.8911.3110.7610.8310.7910.5210.6011.0311.3510.9210.81
turbotax16.97-----13.8413.9714.9618.1417.9017.5917.6317.3117.0316.4115.8016.5316.6515.7915.5917.2619.4819.32


Uptime

Uptime April 25, 2024
#TargetSan FranciscoChicagoWashingtonAvg. uptime
1efile.com100.000%100.000%100.000%100.000%
2expresstaxrefund.com100.000%100.000%100.000%100.000%
3hrblock.com100.000%100.000%100.000%100.000%
4olt.com100.000%100.000%100.000%100.000%
5taxact.com100.000%100.000%100.000%100.000%
6libertytax.com100.000%100.000%100.000%100.000%
7turbotax.com100.000%100.000%100.000%100.000%
8taxslayer.com100.000%100.000%100.000%100.000%
9etax.com100.000%100.000%100.000%100.000%
10fileonline.1040.com100.000%100.000%100.000%100.000%

Uptime April 03, 2024 - April 25, 2024
#TargetSan FranciscoChicagoWashingtonAvg. uptime
1taxslayer.com100.000%100.000%99.991%99.997%
2etax.com100.000%99.988%100.000%99.996%
3expresstaxrefund.com99.980%100.000%99.990%99.990%
4taxact.com99.979%99.989%100.000%99.989%
5fileonline.1040.com99.927%99.947%99.887%99.920%
6hrblock.com99.720%99.990%99.991%99.900%
7libertytax.com99.920%99.989%99.701%99.870%
8turbotax.com99.628%99.796%99.928%99.784%
9efile.com99.530%99.879%99.850%99.753%
10olt.com96.632%99.988%100.000%98.873%

Methodology:
The 2010 Mother's Day Reports reflect a complete web transaction, representative for the End Users' interactions with a website. The reporting period covers the dates between May 05 and May 15, 2010. Performance and availability measurements are made for a typical multi-step web transaction at 15 minute monitoring interval, every day 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online shopper experience. The simultaneous monitoring is performed from 3 US-based locations of the WebSitePulse monitoring network: San Francisco, CA, Chicago, IL, and Washington, DC. In case of a detected malfunction or unavailability, the system performs automated error verification from 3 independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.

About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.

Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:


Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.

With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:
  • WebSitePulse should be referred as the "Source" of the information;
  • WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
  • The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;

The Data from the performance measurements cannot be changed or manipulated and should be used "as is".