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The most popular vacation planning and booking websites will have to respond to increased web traffic during the summer travel booking period. We have selected twelve popular travel websites from US, Europe and Australia that rank at the highest search engine positions. We will monitor these sites continuously from May 16 through June 30, 2008 and measure the performance levels and the availability of these websites independently and from various remote worldwide monitoring locations to best reflect the End Users' experience.
Continuous monitoring for all websites covers the period May 16 through June 30, 2008. The reports and charts are updated daily showing the results from the previous day and for the entire monitoring period to the current date.
Daily Report for June 30, 2008
See report for:
WebSitePulse reports the following results from web performance measurement of the leading international summer vacation planning and booking websites:
The daily Average Response time from all monitored websites was 10.763 sec.
The Average Response time as measured from the US East Coast (Washington, DC) was:
7.885 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:
7.893 sec.
The Average Response time as measured from Australia (Sydney) was:
17.290 sec.
The Average Response time as measured from Europe (Amsterdam) was:
9.983 sec.
The Best Response time measured from US East Coast:
1.780 sec.
The Best Response time measured from US West Coast:
1.231 sec.
The Best Response time measured from Australia (Sydney) was:
5.991 sec.
The Best Response time measured from Europe (Amsterdam) was:
1.411 sec.
The typical shopping transaction took the least time for venere.com visitors - 3.013 sec., while the visitors of hotels.com had to be the most patient, as the shopping transaction there took in average of 23.684 sec. Five of the monitored websites delivered above-the-average response times for their transactions, while seven of them demonstrated below-the-average daily performance.
The daily average uptime for the entire Group was 97.65%.
The Average Uptime as measured from the US East Coast (Washington, DC) was:
97.98%
The Average Uptime as measured from the US West Coast (San Francisco, CA) was:
97.47%
The Average Uptime as measured from Australia (Sydney) was:
97.67%
The Average Uptime as measured from Europe (Amsterdam) was:
97.49%
Eight websites were available with no interruptions - 100%. Eleven websites' availability was above the average, while one site dragged the average down with below-the-average availability.
Report Highlights
No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2008 Vacation Planning report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.
Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:
Daily Response Times
Legend:
wotif
travel.yahoo
booking
bookit
cheaptickets
expedia
hotels
orbitz
priceline
travelnow
travelocity
venere
Average Response Times for June 30, 2008
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
venere.com
2.676
1.411
1.973
5.991
3.013
2
expedia.com
1.231
5.059
1.780
16.003
6.018
3
travel.yahoo.com
2.385
5.594
4.204
12.760
6.236
4
travelnow.com
3.022
6.359
2.390
15.436
6.802
5
priceline.com
5.552
5.010
2.956
13.747
6.816
6
booking.com
8.585
5.603
5.279
17.366
9.208
7
bookit.com
5.870
10.748
3.467
20.543
10.157
8
wotif.com
8.087
14.675
11.832
10.009
11.151
9
travelocity.com
7.808
8.930
15.307
17.569
12.404
10
cheaptickets.com
14.379
15.247
12.525
24.273
16.606
11
orbitz.com
13.444
16.141
11.948
26.701
17.059
12
hotels.com
21.677
25.015
20.961
27.083
23.684
Average Response Times May 15, 2008 - June 30, 2008
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
venere.com
2.697
1.546
1.827
4.434
2.626
2
travel.yahoo.com
2.219
5.323
2.449
9.127
4.780
3
expedia.com
1.444
5.120
1.975
11.287
4.957
4
hotels.com
4.286
5.623
4.033
7.403
5.336
5
travelnow.com
3.070
6.418
2.336
11.518
5.835
6
priceline.com
5.267
5.311
2.974
11.162
6.179
7
travelocity.com
5.029
6.916
5.064
10.536
6.886
8
booking.com
8.169
5.214
4.980
13.624
7.997
9
wotif.com
7.828
14.119
10.338
3.829
9.028
10
bookit.com
5.717
10.868
3.599
20.255
10.110
11
cheaptickets.com
12.976
14.847
11.535
20.661
15.005
12
orbitz.com
13.063
15.276
11.641
21.519
15.375
Hourly Average Response Times Select individual website to display:
Legend:
individual site response times
monitored group average response times
Average response times by hour for June 30, 2008
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
booking
9.83
12.21
12.65
9.27
8.97
9.70
11.89
10.23
9.14
8.70
8.78
9.55
8.81
8.99
8.47
9.17
8.53
8.03
7.91
8.34
7.99
7.61
7.76
8.49
bookit
16.51
16.49
12.64
12.13
10.06
9.78
11.70
7.81
8.17
9.46
8.09
10.41
7.41
7.35
7.62
7.70
9.12
8.15
9.40
10.01
10.72
8.55
14.28
10.24
cheaptickets
17.30
16.39
18.77
13.71
13.56
14.14
15.10
14.84
14.01
13.18
14.10
15.81
17.09
18.17
17.66
17.63
16.74
18.16
15.11
18.64
21.14
18.06
17.96
21.27
expedia
8.40
13.56
12.33
6.29
8.06
6.27
8.71
6.10
5.26
4.02
4.54
3.92
3.89
3.85
3.89
3.98
4.25
3.86
4.10
5.43
7.63
6.20
4.87
5.03
hotels
17.75
25.63
38.92
45.84
39.66
42.45
42.14
39.88
35.25
36.79
41.72
26.25
17.23
11.12
6.79
6.82
21.89
24.27
24.90
6.92
4.12
4.04
4.23
3.80
orbitz
21.27
23.20
21.25
14.93
13.88
18.46
13.90
15.24
13.16
12.87
14.47
17.10
15.35
16.54
18.59
19.14
17.88
16.30
15.38
17.01
17.19
18.60
18.14
19.58
priceline
9.18
8.79
11.64
7.20
5.53
8.51
8.50
6.10
6.78
5.42
7.20
5.42
5.15
5.49
5.21
6.46
5.74
5.83
5.74
7.44
7.29
6.70
6.86
5.41
travel.yahoo
7.89
7.83
7.14
6.62
6.68
7.65
7.29
5.40
5.54
4.67
4.83
4.90
5.35
4.81
4.15
4.84
5.23
4.70
7.25
7.59
7.61
6.82
7.08
7.79
travelnow
8.25
12.23
5.67
7.02
5.06
7.09
7.64
6.98
5.56
5.34
6.65
6.37
5.29
4.67
5.99
5.05
7.52
9.73
6.47
5.84
6.56
5.30
7.03
9.94
travelocity
10.85
12.91
15.10
9.71
9.20
8.91
9.13
10.58
9.72
10.35
11.13
11.80
13.77
13.96
11.36
10.23
10.63
11.59
19.47
21.58
14.80
13.90
12.16
14.87
venere
4.08
4.73
2.93
3.03
3.18
3.19
3.76
2.29
2.70
2.32
3.16
2.74
2.62
2.67
2.85
4.85
2.49
3.28
2.46
2.61
2.70
2.12
2.23
3.32
wotif
15.33
18.97
21.75
11.92
11.25
11.93
13.96
10.28
9.12
8.85
8.72
9.32
9.01
9.26
8.70
8.41
8.88
9.21
9.75
10.99
11.92
9.56
9.69
10.82
Average response times by hour May 15, 2008 - June 30, 2008
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
booking
7.75
7.98
8.09
7.98
8.08
8.19
8.55
8.37
8.29
8.20
8.07
8.16
7.95
7.96
8.03
8.10
7.96
7.69
7.46
7.54
7.80
7.85
8.03
7.83
bookit
11.00
10.63
10.24
9.99
10.23
10.35
10.66
10.47
10.33
10.55
10.08
9.65
9.61
9.24
9.35
9.39
9.44
9.39
9.15
9.65
10.70
10.72
10.99
10.82
cheaptickets
15.55
14.31
13.53
12.64
12.81
13.48
14.41
13.80
13.25
13.54
14.04
15.14
15.11
15.47
16.04
16.46
16.16
15.29
15.23
15.97
16.65
17.26
17.53
16.45
expedia
5.66
5.81
5.94
5.43
5.48
5.43
5.72
5.75
5.16
4.75
4.69
4.25
4.20
4.45
4.44
4.24
4.26
4.28
4.19
4.42
4.59
4.99
5.30
5.53
hotels
3.96
4.28
4.84
5.50
5.65
5.41
5.47
5.97
5.96
5.75
5.94
4.94
4.73
5.07
5.30
7.09
9.26
5.93
4.80
4.31
4.70
4.62
4.63
3.97
orbitz
16.20
14.34
14.34
13.34
13.62
14.20
15.14
14.87
13.76
13.95
14.48
15.43
15.28
15.74
16.18
16.82
16.09
15.53
15.53
16.19
16.64
16.98
17.12
17.18
priceline
6.17
6.00
6.37
5.80
6.42
6.45
6.84
6.27
5.91
5.69
5.92
5.87
5.68
6.09
6.08
6.01
5.81
5.83
5.83
6.08
6.53
7.06
6.83
6.75
travel.yahoo
4.90
4.93
5.01
4.85
4.87
4.94
5.08
5.17
4.54
4.42
4.43
4.49
4.46
4.44
4.38
4.43
4.49
4.45
4.56
4.66
5.06
5.40
5.47
5.26
travelnow
5.94
6.34
6.15
6.32
6.76
6.18
6.11
6.00
6.02
5.82
5.59
5.54
5.26
5.42
5.32
5.30
5.40
5.37
5.31
5.54
6.01
6.12
6.19
6.03
travelocity
6.85
6.78
6.76
6.57
6.48
6.56
6.61
6.51
6.52
6.72
6.73
6.82
7.02
7.09
6.95
7.04
7.09
6.92
6.85
7.05
7.04
7.22
7.39
7.20
venere
2.38
2.34
2.57
2.41
2.54
2.63
2.72
2.71
2.75
2.58
2.77
2.71
2.96
2.85
3.08
2.87
3.09
2.56
2.38
2.61
2.31
2.32
2.37
2.52
wotif
9.52
9.44
9.68
8.82
8.81
9.10
9.86
9.32
8.86
8.62
8.70
8.74
8.57
8.74
8.85
8.80
8.65
8.65
8.82
8.71
9.07
9.05
9.57
9.72
Uptime
Uptime June 30, 2008
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
travelnow.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
travelocity.com
100.000%
100.000%
100.000%
100.000%
100.000%
3
venere.com
100.000%
100.000%
100.000%
100.000%
100.000%
4
priceline.com
100.000%
100.000%
100.000%
100.000%
100.000%
5
expedia.com
100.000%
100.000%
100.000%
100.000%
100.000%
6
travel.yahoo.com
100.000%
100.000%
100.000%
100.000%
100.000%
7
booking.com
100.000%
100.000%
100.000%
100.000%
100.000%
8
cheaptickets.com
100.000%
100.000%
100.000%
100.000%
100.000%
9
bookit.com
100.000%
99.730%
99.800%
100.000%
99.883%
10
wotif.com
100.000%
99.780%
100.000%
99.720%
99.875%
11
orbitz.com
99.680%
99.770%
99.740%
99.720%
99.728%
12
hotels.com
69.900%
70.550%
76.220%
72.540%
72.303%
Uptime May 15, 2008 - June 30, 2008
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
booking.com
100.000%
100.000%
99.996%
100.000%
99.999%
2
travel.yahoo.com
100.000%
100.000%
99.990%
99.995%
99.996%
3
expedia.com
99.995%
99.987%
99.986%
99.982%
99.987%
4
travelnow.com
99.856%
99.828%
99.860%
99.844%
99.847%
5
venere.com
99.845%
99.821%
99.829%
99.824%
99.830%
6
priceline.com
99.795%
99.829%
99.858%
99.804%
99.822%
7
bookit.com
99.498%
99.519%
99.615%
99.606%
99.560%
8
wotif.com
99.383%
99.545%
99.499%
99.525%
99.488%
9
orbitz.com
98.985%
99.067%
99.080%
99.066%
99.050%
10
travelocity.com
99.994%
97.361%
99.987%
97.320%
98.666%
11
hotels.com
98.428%
98.518%
98.641%
98.410%
98.499%
12
cheaptickets.com
97.930%
97.953%
97.902%
97.944%
97.932%
Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval, every day, 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse global monitoring network: San Francisco, CA; Washington, DC; Sydney, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.
About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.
Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:
Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.
With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:
WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;
The Data from the performance measurements cannot be changed or manipulated and should be used "as is".