Mothers Day Performance Report 2009 Past

WebSitePulse 2009 Mother's Day Retail Performance and Uptime Report

WebSitePulse is monitoring 7 of the most popular online shopping destinations for the 2009 Mother's Day. The measurement results from monitoring a typical online shopping customer transaction reflect the performance levels and the availability of the seven websites related to the increased Internet traffic during the period.

Continuous website monitoring for all seven Internet retailers covers the period May 5 through May 12. The detailed reports and graphical charts are updated on a daily basis, showing the results from the previous day and for the entire monitoring period up to date.

An RSS feed from the daily Reports is added for more convenience for those interested in the performance of the monitored websites.

Daily Report for May 11, 2009

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WebSitePulse reports the following results from web performance measurement of the vendors:

The daily Average Response time from all monitored websites was 1.991 sec.

The Average Response time as measured from the US East Coast (Washington, DC) was:	1.612 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:	2.489 sec.
The Average Response time as measured from US Central (Chicago, IL) was:	1.871 sec.

The Best Response time measured from US East Coast:	0.633 sec.
The Best Response time measured from US West Coast:	1.446 sec.
The Best Response time measured from US Central:	0.515 sec.

The typical shopping transaction took the least time for ftd.com visitors - 1.094 sec., while the visitors of teleflora.com had to be the most patient, as the shopping transaction there took in average of 2.834 sec.
Four of the monitored websites delivered above-the-average response times for their transactions, while three of them demonstrated below-the-average daily performance.

The daily Average Uptime for the entire Group was 100%.

All websites were available with no interruptions.

Report Highlights

No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2009 Mother's Day report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.

Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:

Daily Response Times

Legend:
redenvelope	1800flowers	americangreetings	ftd	hallmark
proflowers	teleflora

Average Response Times for May 11, 2009

#	Target	San Francisco	Chicago	Washington	Avg. resp. time
1	ftd.com	1.776	0.515	0.992	1.094
2	hallmark.com	1.446	1.229	0.710	1.128
3	1800flowers.com	2.640	1.325	0.633	1.533
4	americangreetings.com	3.248	2.268	1.177	2.231
5	proflowers.com	2.951	2.192	1.966	2.370
6	redenvelope.com	1.701	3.367	3.167	2.745
7	teleflora.com	3.663	2.200	2.640	2.834

Average Response Times May 05, 2009 - May 11, 2009

#	Target	San Francisco	Chicago	Washington	Avg. resp. time
1	ftd.com	2.000	0.697	1.251	1.316
2	hallmark.com	1.720	1.420	1.155	1.431
3	1800flowers.com	2.602	1.384	0.722	1.570
4	americangreetings.com	2.997	1.878	1.285	2.053
5	proflowers.com	3.148	2.475	2.357	2.660
6	teleflora.com	3.898	2.585	3.153	3.212
7	redenvelope.com	2.484	4.170	4.088	3.581

Hourly Average Response Times
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Legend:
individual site response times	monitored group average response times

Average response times by hour for May 11, 2009

Target	Hours
Target	00	01	02	03	04	05	06	07	08	09	10	11	12	13	14	15	16	17	18	19	20	21	22	23
1800flowers	1.51	1.51	1.59	1.52	1.82	1.63	1.51	1.48	1.50	1.55	1.45	1.52	1.53	1.50	1.52	1.51	1.45	1.46	1.45	1.67	1.57	1.50	1.51	1.55
americangreetings	1.43	1.52	1.41	1.24	1.25	1.36	2.21	1.40	2.51	2.30	2.62	2.59	2.44	2.57	2.81	2.66	2.60	2.51	2.67	2.65	2.62	2.86	2.76	2.57
ftd	0.99	1.06	1.32	1.09	1.06	1.00	1.02	1.03	1.37	1.00	0.97	0.94	1.01	1.03	1.40	1.03	1.07	1.27	1.08	1.05	1.19	1.13	0.89	1.26
hallmark	0.92	0.92	0.92	0.94	0.87	0.86	1.24	0.98	0.89	2.98	1.04	1.29	1.13	1.02	1.02	1.29	1.12	1.46	0.92	1.12	1.00	1.02	1.02	1.13
proflowers	2.15	1.82	2.30	2.62	2.69	2.58	2.40	1.72	2.79	1.79	2.71	1.88	2.43	2.27	2.33	2.73	2.73	2.19	2.78	2.62	2.19	2.52	2.26	2.38
redenvelope	2.69	2.63	2.96	2.81	2.70	2.71	2.70	2.77	2.61	2.78	2.68	2.70	2.74	2.72	2.72	2.78	2.89	2.81	2.69	3.00	2.65	2.69	2.70	2.73
teleflora	2.53	2.69	3.11	3.07	2.55	2.94	2.49	2.88	3.64	2.50	3.17	2.91	2.73	2.68	3.73	2.64	2.68	2.79	2.83	2.84	2.46	2.48	2.96	2.74

Average response times by hour May 05, 2009 - May 11, 2009

Target	Hours
Target	00	01	02	03	04	05	06	07	08	09	10	11	12	13	14	15	16	17	18	19	20	21	22	23
1800flowers	1.53	1.56	1.57	1.52	1.71	1.64	1.53	1.54	1.57	1.64	1.50	1.73	1.61	1.58	1.53	1.59	1.57	1.51	1.52	1.54	1.56	1.56	1.58	1.50
americangreetings	1.98	2.06	1.87	1.77	1.78	1.77	2.23	1.83	2.08	2.13	2.37	2.10	2.19	2.12	2.16	2.01	2.31	2.01	2.05	2.05	2.35	2.08	2.06	1.90
ftd	1.44	1.37	1.57	1.46	1.45	1.57	1.59	1.49	1.48	1.27	1.39	1.06	1.15	1.27	1.33	1.32	1.19	1.26	1.15	1.07	1.06	1.11	1.26	1.25
hallmark	0.99	0.96	0.95	0.87	0.86	0.90	0.94	0.94	1.19	9.14	3.20	1.06	1.04	1.01	1.08	1.12	1.04	1.04	1.05	0.98	1.01	1.00	1.02	0.96
proflowers	2.34	2.18	2.22	2.47	2.36	2.46	2.29	2.26	2.32	2.38	2.82	3.28	2.99	3.20	2.83	3.07	2.88	3.54	2.90	2.71	2.54	2.64	2.55	2.59
redenvelope	3.18	3.03	3.06	2.80	2.45	2.74	2.83	2.90	3.11	3.45	4.10	4.11	4.32	5.42	4.98	4.33	4.31	3.91	3.60	3.91	3.67	3.31	3.28	3.14
teleflora	2.94	2.93	3.32	3.72	3.13	3.42	2.92	2.93	3.16	3.13	3.34	3.06	3.56	3.48	3.54	3.23	3.36	3.05	3.07	3.18	2.97	2.96	3.38	3.31

Uptime

Uptime May 11, 2009

#	Target	San Francisco	Chicago	Washington	Avg. uptime
1	proflowers.com	100.000%	100.000%	100.000%	100.000%
2	teleflora.com	100.000%	100.000%	100.000%	100.000%
3	hallmark.com	100.000%	100.000%	100.000%	100.000%
4	ftd.com	100.000%	100.000%	100.000%	100.000%
5	1800flowers.com	100.000%	100.000%	100.000%	100.000%
6	americangreetings.com	100.000%	100.000%	100.000%	100.000%
7	redenvelope.com	100.000%	100.000%	100.000%	100.000%

Uptime May 05, 2009 - May 11, 2009

#	Target	San Francisco	Chicago	Washington	Avg. uptime
1	teleflora.com	100.000%	100.000%	100.000%	100.000%
2	1800flowers.com	100.000%	100.000%	100.000%	100.000%
3	americangreetings.com	99.970%	100.000%	100.000%	99.990%
4	ftd.com	100.000%	99.967%	100.000%	99.989%
5	hallmark.com	99.897%	100.000%	100.000%	99.966%
6	proflowers.com	99.694%	99.531%	99.747%	99.658%
7	redenvelope.com	99.564%	99.360%	99.356%	99.427%

Methodology:
The 2009 Mother's Day Reports reflect a complete web transaction, representative for the End Users' interactions with a website. The reporting period covers the dates between May 05 and May 12, 2009. Performance and availability measurements are made for a typical multi-step web transaction at 15 minute monitoring interval, every day 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online shopper experience. The simultaneous monitoring is performed from 3 US-based locations of the WebSitePulse monitoring network: San Francisco, CA, Chicago, IL, and Washington, DC. In case of a detected malfunction or unavailability, the system performs automated error verification from 3 independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.

About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.

Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:

Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.

With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:

WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;

The Data from the performance measurements cannot be changed or manipulated and should be used "as is".

WebSitePulse 2009 Mother's Day Retail Performance and Uptime Report

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