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The most popular vacation planning and booking websites will have to respond to increased web traffic during the summer travel booking period. We have selected twelve popular travel websites from US, Europe and Australia that rank at the highest search engine positions. We will monitor these sites continuously from May 18 through June 30, 2009 and measure the performance levels and the availability of these websites independently and from various remote worldwide monitoring locations to best reflect the End Users' experience.
Continuous monitoring for all websites covers the period May 18 through June 30, 2009. The reports and charts are updated daily showing the results from the previous day and for the entire monitoring period to the current date.
Daily Report for June 30, 2009
See report for:
WebSitePulse reports the following results from web performance measurement of the leading international summer vacation planning and booking websites:
The daily Average Response time from all monitored websites was 5.837 sec.
The Average Response time as measured from the US East Coast (Washington, DC) was:
4.121 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:
4.336 sec.
The Average Response time as measured from Australia (Sydney) was:
8.326 sec.
The Average Response time as measured from Europe (Amsterdam) was:
6.565 sec.
The Best Response time measured from US East Coast:
1.755 sec.
The Best Response time measured from US West Coast:
1.617 sec.
The Best Response time measured from Australia:
1.854 sec.
The Best Response time measured from Europe:
0.816 sec.
The typical shopping transaction took the least time for venere.com visitors - 1.958 sec., while the visitors of orbitz.com had to be the most patient, as the shopping transaction there took in average of 12.415 sec. Five of the monitored websites delivered above-the-average response times for their transactions, while seven of them demonstrated below-the-average daily performance.
The daily average uptime for the entire Group was 99.92%.
The Average Uptime as measured from the US East Coast (Washington, DC) was:
99.94%
The Average Uptime as measured from the US West Coast (San Francisco, CA) was:
99.91%
The Average Uptime as measured from Australia (Sydney) was:
99.94%
The Average Uptime as measured from Europe (Amsterdam) was:
99.89%
Eight websites were available with no interruptions - 100%. Nine websites' availability was above the average, while three sites dragged the average down with below-the-average availability.
Report Highlights
No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2009 Vacation Planning report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.
Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:
Daily Response Times
Legend:
wotif
travel.yahoo
booking
bookit
cheaptickets
expedia
hotels
orbitz
priceline
travelnow
travelocity
venere
Average Response Times for June 30, 2009
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
venere.com
1.667
0.816
2.140
3.207
1.958
2
hotels.com
1.900
3.576
1.785
4.547
2.952
3
travelocity.com
1.808
4.035
2.079
5.533
3.364
4
expedia.com
2.119
3.967
3.044
5.010
3.535
5
travel.yahoo.com
1.617
4.785
2.129
6.565
3.774
6
cheaptickets.com
2.658
4.392
1.755
7.726
4.133
7
travelnow.com
1.989
7.817
3.430
7.114
5.088
8
priceline.com
6.110
6.905
2.614
14.376
7.501
9
wotif.com
6.479
12.877
8.888
1.854
7.525
10
bookit.com
5.732
10.170
4.823
13.897
8.656
11
booking.com
9.029
7.146
7.040
13.359
9.144
12
orbitz.com
10.919
12.293
9.730
16.718
12.415
Average Response Times May 18, 2009 - June 30, 2009
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
venere.com
2.299
1.040
1.707
3.707
2.188
2
travelocity.com
1.911
3.800
1.894
6.425
3.508
3
travel.yahoo.com
1.565
4.416
1.988
6.924
3.724
4
hotels.com
2.902
4.132
2.979
5.338
3.838
5
expedia.com
2.420
4.694
4.433
5.568
4.279
6
travelnow.com
3.022
7.913
3.700
9.178
5.953
7
priceline.com
6.330
7.207
2.504
13.923
7.491
8
wotif.com
6.899
12.970
8.787
2.150
7.702
9
booking.com
8.546
6.200
6.017
13.004
8.442
10
bookit.com
6.424
10.999
4.906
16.433
9.691
11
cheaptickets.com
9.423
11.006
8.410
14.882
10.930
12
orbitz.com
11.452
13.546
10.260
17.976
13.309
Hourly Average Response Times Select individual website to display:
Legend:
individual site response times
monitored group average response times
Average response times by hour for June 30, 2009
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
booking
7.64
7.96
9.14
9.38
9.52
8.86
9.17
9.63
9.81
10.67
10.83
9.58
9.63
9.10
9.27
9.68
10.24
8.79
8.87
7.90
9.74
8.01
7.89
8.14
bookit
7.17
6.97
7.03
10.07
12.62
16.87
7.76
7.61
6.96
7.13
7.85
7.67
7.54
7.73
11.43
8.25
7.71
7.62
8.27
8.00
10.21
7.96
8.98
8.32
cheaptickets
3.82
3.94
3.76
3.71
3.74
3.83
3.66
3.90
3.73
3.82
3.89
3.96
4.37
3.90
4.77
3.91
4.40
5.44
4.05
4.15
3.72
4.95
5.46
4.30
expedia
3.55
3.75
3.75
3.78
4.15
3.42
3.37
3.02
3.04
3.60
2.73
3.11
3.18
4.20
4.13
3.45
3.45
3.51
3.66
3.85
3.44
3.10
4.22
3.39
hotels
3.37
2.06
2.08
2.31
2.43
2.80
2.75
3.55
1.92
2.97
4.09
2.85
2.76
2.63
2.78
2.41
3.87
2.28
2.22
2.23
3.40
5.19
5.57
2.31
orbitz
11.77
11.64
11.62
11.12
11.38
11.07
11.15
11.30
11.43
11.85
11.88
13.20
12.41
14.13
13.03
14.17
13.50
14.37
12.93
12.09
12.92
14.36
12.86
11.76
priceline
7.80
6.89
7.47
7.31
7.38
7.39
7.66
7.34
7.57
10.59
7.83
7.63
9.45
6.31
6.48
6.41
6.76
6.41
6.65
7.62
7.54
8.09
7.71
7.74
travel.yahoo
3.48
3.82
3.71
3.89
3.81
3.60
3.57
3.74
3.43
3.49
3.84
3.62
4.16
3.92
4.06
3.83
3.77
3.64
3.76
3.96
3.89
3.94
3.79
3.89
travelnow
4.91
4.97
5.14
4.81
5.23
4.64
4.68
4.94
5.39
5.57
5.81
5.15
4.76
4.85
4.91
5.74
5.05
5.16
5.29
4.80
4.60
5.76
4.99
4.95
travelocity
3.36
3.24
3.25
3.19
3.17
3.23
3.20
3.16
3.30
3.23
3.22
3.70
3.50
3.87
3.34
3.13
3.34
3.65
3.43
3.37
3.40
3.47
3.55
3.42
venere
2.08
2.18
1.78
3.06
1.82
1.69
1.86
1.97
1.81
1.75
1.62
2.36
1.76
2.26
1.74
1.86
1.84
1.68
2.36
1.59
2.81
1.80
1.77
1.56
wotif
8.16
8.19
8.13
7.30
7.27
7.34
7.41
7.53
7.13
7.54
7.13
7.31
7.47
7.49
7.64
7.06
7.22
7.45
7.91
7.49
7.64
7.71
7.66
7.42
Average response times by hour May 18, 2009 - June 30, 2009
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
booking
7.88
7.99
8.18
8.44
8.61
8.75
8.72
8.74
8.59
8.63
8.86
8.64
8.67
8.62
8.78
8.99
8.85
8.57
8.08
7.99
7.94
8.08
8.06
7.95
bookit
7.93
7.77
7.56
9.86
16.85
15.30
9.17
8.15
8.56
8.90
9.30
9.61
9.18
9.02
9.47
10.40
9.61
9.41
9.21
9.01
9.05
11.12
9.39
8.75
cheaptickets
11.15
10.43
9.95
10.07
9.74
9.94
10.09
10.23
10.25
10.57
10.70
10.99
11.25
11.38
11.53
11.64
11.98
11.64
11.30
11.30
11.29
11.78
11.63
11.49
expedia
5.01
4.98
3.94
4.38
3.88
3.77
3.64
3.32
3.65
3.78
3.86
4.36
4.43
4.21
4.28
4.60
4.71
4.87
4.16
4.35
4.49
4.39
5.05
4.58
hotels
2.99
3.14
3.11
3.78
3.94
4.53
4.55
4.84
4.48
4.46
3.65
3.76
3.76
4.36
4.33
4.96
4.41
4.63
3.52
3.13
2.49
3.27
2.68
3.34
orbitz
13.97
13.00
11.98
12.00
11.90
12.28
12.45
12.61
12.56
12.98
13.10
13.77
13.88
13.75
13.93
13.91
14.01
14.06
13.48
13.81
13.82
14.30
14.07
13.78
priceline
7.52
7.38
7.31
7.31
7.29
7.32
7.30
7.43
7.38
7.36
7.48
7.59
7.40
7.46
7.49
7.54
7.56
7.54
7.55
7.63
7.68
7.78
7.73
7.77
travel.yahoo
3.64
3.73
3.60
3.59
3.62
3.62
3.59
4.12
3.72
3.65
3.67
3.68
3.85
3.92
3.87
3.68
3.81
3.82
3.65
3.67
3.76
3.72
3.68
3.71
travelnow
5.59
5.55
5.39
5.45
5.42
5.40
5.49
5.65
5.80
5.77
6.06
6.15
6.39
6.31
6.73
7.09
6.93
6.59
5.93
5.59
5.80
5.96
5.97
5.85
travelocity
3.39
3.43
3.30
3.60
3.74
3.56
3.36
3.80
3.38
3.52
3.46
3.45
3.59
3.85
3.64
3.43
3.47
3.48
3.43
3.41
3.46
3.51
3.50
3.44
venere
1.97
1.99
2.00
2.02
2.00
2.35
2.13
2.20
2.26
2.36
2.59
2.41
2.18
2.25
2.22
2.32
2.22
2.32
2.10
2.20
2.12
2.14
2.14
2.00
wotif
8.29
8.19
8.12
7.72
7.65
7.65
8.08
7.76
7.51
7.41
7.33
7.36
7.40
7.44
7.52
7.43
7.44
7.43
7.51
7.61
7.90
8.02
7.91
8.16
Uptime
Uptime June 30, 2009
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
travelnow.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
travelocity.com
100.000%
100.000%
100.000%
100.000%
100.000%
3
venere.com
100.000%
100.000%
100.000%
100.000%
100.000%
4
wotif.com
100.000%
100.000%
100.000%
100.000%
100.000%
5
expedia.com
100.000%
100.000%
100.000%
100.000%
100.000%
6
travel.yahoo.com
100.000%
100.000%
100.000%
100.000%
100.000%
7
booking.com
100.000%
100.000%
100.000%
100.000%
100.000%
8
cheaptickets.com
100.000%
100.000%
100.000%
100.000%
100.000%
9
hotels.com
100.000%
99.770%
100.000%
100.000%
99.943%
10
orbitz.com
99.740%
100.000%
99.780%
100.000%
99.880%
11
bookit.com
100.000%
99.690%
100.000%
99.790%
99.870%
12
priceline.com
99.200%
99.200%
99.530%
99.470%
99.350%
Uptime May 18, 2009 - June 30, 2009
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
wotif.com
99.995%
100.000%
100.000%
99.994%
99.997%
2
cheaptickets.com
99.976%
99.988%
99.974%
99.976%
99.979%
3
venere.com
99.995%
99.964%
99.969%
99.981%
99.977%
4
booking.com
99.971%
99.988%
99.965%
99.978%
99.976%
5
priceline.com
99.896%
99.876%
99.885%
99.876%
99.883%
6
travel.yahoo.com
99.860%
99.911%
99.887%
99.860%
99.879%
7
bookit.com
99.590%
99.565%
99.637%
99.653%
99.611%
8
expedia.com
98.995%
98.929%
98.937%
99.154%
99.004%
9
travelocity.com
98.975%
98.974%
98.988%
98.990%
98.982%
10
orbitz.com
98.675%
98.688%
98.776%
98.788%
98.732%
11
travelnow.com
98.401%
98.543%
98.631%
98.443%
98.505%
12
hotels.com
98.020%
97.611%
98.152%
98.072%
97.964%
Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval, every day, 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse global monitoring network: San Francisco, CA; Washington, DC; Sydney, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.
About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.
Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:
Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.
With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:
WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;
The Data from the performance measurements cannot be changed or manipulated and should be used "as is".
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