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The most popular vacation planning and booking websites will have to respond to increased web traffic during the summer travel booking period. We have selected twelve popular travel websites from US, Europe and Australia that rank at the highest search engine positions. We will monitor these sites continuously from May 17 through June 30, 2010 and measure the performance levels and the availability of these websites independently and from various remote worldwide monitoring locations to best reflect the End Users' experience.
Continuous monitoring for all websites covers the period May 17 through June 30, 2010. The reports and charts are updated daily showing the results from the previous day and for the entire monitoring period to the current date.
Daily Report for June 30, 2010
See report for:
WebSitePulse reports the following results from web performance measurement of the leading international summer vacation planning and booking websites:
The daily Average Response time from all monitored websites was 5.929 sec.
The Average Response time as measured from the US East Coast (Washington, DC) was:
3.757 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:
4.818 sec.
The Average Response time as measured from Australia (Sydney) was:
8.633 sec.
The Average Response time as measured from Europe (Amsterdam) was:
6.507 sec.
The Best Response time measured from US East Coast:
1.525 sec.
The Best Response time measured from US West Coast:
1.884 sec.
The Best Response time measured from Australia:
2.656 sec.
The Best Response time measured from Europe:
1.563 sec.
The typical shopping transaction took the least time for venere.com visitors - 2.260 sec., while the visitors of orbitz.com had to be the most patient, as the shopping transaction there took in average of 11.836 sec. Three of the monitored websites delivered above-the-average response times for their transactions, while eight of them demonstrated below-the-average daily performance.
The daily average uptime for the entire Group was 99.37%.
The Average Uptime as measured from the US East Coast (Washington, DC) was:
99.54%
The Average Uptime as measured from the US West Coast (San Francisco, CA) was:
99.58%
The Average Uptime as measured from Australia was:
98.75%
The Average Uptime as measured from Europe was:
99.62%
Eight websites were available with no interruptions - 100%. Eight websites' availability was above the average, while three sites dragged the average down with below-the-average availability.
Report Highlights
No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2010 Vacation Planning report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.
Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:
Daily Response Times
Legend:
wotif
travel.yahoo
booking
cheaptickets
expedia
hotels
orbitz
priceline
travelnow
travelocity
venere
Average Response Times for June 30, 2010
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
venere.com
2.675
1.563
1.525
3.278
2.260
2
travelocity.com
2.797
4.427
1.926
6.004
3.789
3
travel.yahoo.com
1.884
4.420
1.617
7.270
3.798
4
hotels.com
2.766
5.667
3.540
5.793
4.442
5
cheaptickets.com
3.720
4.816
1.838
8.428
4.701
6
expedia.com
4.021
5.168
4.900
6.537
5.157
7
booking.com
4.832
3.462
2.868
9.582
5.186
8
travelnow.com
2.791
7.296
4.111
9.308
5.877
9
wotif.com
7.534
11.068
8.351
2.656
7.402
10
priceline.com
10.026
10.861
3.519
18.673
10.770
11
orbitz.com
9.955
12.825
7.129
17.434
11.836
Average Response Times May 17, 2010 - June 30, 2010
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
venere.com
2.723
0.935
1.594
3.281
2.133
2
travelocity.com
2.234
4.037
1.866
6.585
3.681
3
travel.yahoo.com
1.786
4.430
1.704
7.224
3.786
4
cheaptickets.com
3.411
5.146
1.925
8.281
4.691
5
booking.com
5.118
3.614
2.936
8.912
5.145
6
expedia.com
4.709
5.997
5.329
6.603
5.660
7
wotif.com
6.696
11.320
8.870
1.881
7.192
8
hotels.com
5.406
8.693
6.219
9.888
7.552
9
travelnow.com
5.112
9.799
6.079
10.864
7.964
10
orbitz.com
8.613
11.653
7.237
15.647
10.788
11
priceline.com
10.348
10.649
3.611
18.568
10.794
Hourly Average Response Times Select individual website to display:
Legend:
individual site response times
monitored group average response times
Average response times by hour for June 30, 2010
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
booking
4.88
4.75
5.11
5.87
6.32
5.09
5.52
5.79
5.52
5.26
5.97
5.59
5.08
5.27
4.81
4.87
4.76
4.95
4.85
4.94
4.97
4.67
4.82
4.82
cheaptickets
4.68
5.72
4.79
4.82
4.64
5.95
4.84
5.58
4.61
4.54
4.44
5.01
4.87
4.92
5.23
5.11
4.46
4.80
4.00
1.64
4.39
4.61
4.47
4.69
expedia
5.29
5.27
5.34
4.65
4.18
5.08
4.99
4.53
4.67
4.66
5.01
5.03
5.35
5.23
5.80
5.01
5.74
4.93
5.07
5.28
5.49
7.26
5.35
4.56
hotels
4.38
5.19
4.96
3.87
3.94
4.01
4.14
3.72
4.22
4.62
4.13
3.86
4.05
4.99
4.85
4.90
5.35
4.72
5.03
4.86
3.93
4.56
4.01
4.31
orbitz
12.98
11.83
10.91
11.27
10.65
10.94
10.36
10.76
10.24
10.86
12.12
14.08
12.64
9.93
12.62
13.71
12.45
12.97
13.39
11.87
12.21
11.60
11.32
12.34
priceline
11.04
10.62
10.65
10.78
10.84
10.72
9.59
10.22
10.55
9.71
11.38
9.92
10.60
10.31
11.11
11.28
10.56
11.26
12.00
12.37
11.13
10.34
9.55
11.94
travel.yahoo
3.61
3.96
4.36
3.53
3.51
3.58
3.71
3.78
3.55
3.92
3.78
3.69
3.53
3.76
3.79
4.02
4.14
3.57
3.58
4.15
4.19
3.89
3.80
3.75
travelnow
5.43
4.79
5.43
8.88
6.42
5.52
6.35
5.94
6.09
6.26
5.93
6.26
5.53
5.24
5.34
6.11
6.55
5.78
6.31
5.51
5.17
5.94
5.30
4.98
travelocity
3.53
3.62
3.57
3.73
3.94
3.54
3.65
3.49
3.91
3.59
3.78
3.83
3.77
3.99
4.07
3.88
4.05
4.25
3.65
3.77
3.88
3.84
3.87
3.73
venere
1.93
2.01
2.18
1.71
1.99
1.90
2.10
1.99
2.45
2.54
2.48
3.21
2.23
2.96
2.93
2.75
2.32
2.45
2.04
1.96
2.04
2.22
2.02
1.84
wotif
7.02
7.07
7.10
9.59
2.30
3.15
8.74
7.41
8.41
7.30
8.32
7.43
6.97
7.04
7.06
7.01
7.27
7.06
7.19
7.05
6.96
8.58
14.47
7.17
Average response times by hour May 17, 2010 - June 30, 2010
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
booking
5.08
5.02
5.07
5.18
5.20
5.29
5.26
5.18
5.27
5.08
5.24
5.23
5.29
5.17
5.20
5.12
5.14
5.10
4.98
5.08
5.04
5.08
5.19
5.01
cheaptickets
4.71
4.58
4.52
4.41
4.55
4.87
4.74
4.82
4.82
4.63
4.72
4.69
4.73
4.74
4.76
4.75
4.72
4.69
4.59
4.66
4.68
4.89
4.69
4.63
expedia
5.34
5.82
5.42
5.12
5.14
5.38
5.35
5.61
5.28
5.39
5.59
5.69
5.91
6.08
5.97
5.84
6.20
5.82
5.93
6.00
5.46
5.99
5.88
5.64
hotels
7.46
6.81
6.87
6.66
6.92
6.97
6.65
6.62
6.94
8.20
7.64
8.09
7.77
8.43
8.08
8.34
8.30
8.13
7.81
7.18
7.25
8.92
7.81
7.39
orbitz
11.03
10.53
10.30
10.05
10.14
10.33
10.17
10.77
10.58
10.38
10.70
10.85
10.98
10.76
10.97
11.21
11.22
10.92
10.95
10.91
11.04
11.42
11.46
11.22
priceline
10.92
10.88
10.90
10.84
10.89
10.74
10.85
10.77
10.59
10.54
10.64
10.71
10.63
10.78
10.77
10.83
10.73
10.80
10.95
11.02
10.94
10.69
10.65
10.98
travel.yahoo
3.77
3.70
3.90
3.65
3.64
3.64
3.63
3.66
3.79
3.66
3.84
4.08
3.82
3.83
3.80
3.89
3.96
3.82
3.76
3.80
3.80
3.83
3.80
3.76
travelnow
7.16
6.91
7.52
7.65
7.47
7.32
7.06
7.14
7.19
7.56
7.86
8.59
8.95
9.12
9.16
9.90
10.09
9.45
8.36
7.61
7.21
7.26
7.41
7.17
travelocity
3.70
3.58
3.86
3.51
3.60
3.55
3.47
3.48
3.52
3.53
3.72
3.93
3.74
3.78
3.75
3.70
3.72
3.68
3.70
3.72
3.75
3.82
3.78
3.75
venere
1.89
1.80
1.80
1.79
1.90
1.95
2.03
2.05
2.20
2.23
2.37
2.54
2.39
2.34
2.40
2.54
2.55
2.36
2.10
2.02
1.97
2.06
1.99
1.95
wotif
7.19
7.20
7.28
7.16
7.07
7.07
7.25
7.17
7.24
7.13
7.17
7.10
7.19
7.16
7.25
7.19
7.25
7.17
7.12
7.09
7.40
7.16
7.38
7.25
Uptime
Uptime June 30, 2010
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
orbitz.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
priceline.com
100.000%
100.000%
100.000%
100.000%
100.000%
3
travelnow.com
100.000%
100.000%
100.000%
100.000%
100.000%
4
venere.com
100.000%
100.000%
100.000%
100.000%
100.000%
5
expedia.com
100.000%
100.000%
100.000%
100.000%
100.000%
6
booking.com
100.000%
100.000%
100.000%
100.000%
100.000%
7
travelocity.com
100.000%
100.000%
100.000%
100.000%
100.000%
8
travel.yahoo.com
100.000%
100.000%
100.000%
100.000%
100.000%
9
cheaptickets.com
98.740%
98.750%
98.120%
98.110%
98.430%
10
hotels.com
100.000%
99.800%
100.000%
90.400%
97.550%
11
wotif.com
96.620%
97.230%
96.860%
97.700%
97.103%
Uptime May 17, 2010 - June 30, 2010
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
venere.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
priceline.com
100.000%
99.986%
100.000%
100.000%
99.997%
3
booking.com
99.982%
100.000%
99.995%
99.995%
99.993%
4
travel.yahoo.com
99.961%
99.938%
99.966%
99.956%
99.955%
5
travelocity.com
99.933%
99.948%
99.962%
99.944%
99.947%
6
hotels.com
99.955%
99.961%
99.965%
99.602%
99.871%
7
expedia.com
99.850%
99.852%
99.846%
99.806%
99.839%
8
cheaptickets.com
99.813%
99.771%
99.753%
99.772%
99.777%
9
orbitz.com
99.646%
99.656%
99.588%
99.674%
99.641%
10
travelnow.com
99.622%
99.616%
99.704%
99.609%
99.638%
11
wotif.com
99.606%
99.613%
99.596%
99.641%
99.614%
Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval, every day, 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse global monitoring network: San Francisco, CA; Washington, DC; Sydney, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.
About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.
Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:
Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.
With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:
WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;
The Data from the performance measurements cannot be changed or manipulated and should be used "as is".
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