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The WebSitePulse Performance Reports measure Website Uptime and Website Response Time as the most important metrics for the availability and the reliability of any web-based operation, critical for the End Users' overall online experience. The Reports reflect not only the performance of the websites home pages, but typically measure a complete web transaction representative for the End Users' interactions with a website. Measurements of the multi-step web transactions are made every 15 minutes, simultaneously from 4 different monitoring locations. The WebSitePulse advanced monitoring system has automated, built-in false alarm prevention and error verification controls that ensure the reliability of the measurement results. The Reports reflect the most common website performance criteria - response time and availability. In-depth analytical information is also collected and stored in the WebSitePulse system for future references. The WebSitePulse Application Monitoring service is used to collect data and produce the Report.
Daily Report for June 30, 2013
See report for:
WebSitePulse reports the following results from web performance measurement of the leading international summer vacation planning and booking websites:
The daily Average Response time from all monitored websites was 10.41 sec.
The Average Response time as measured from the US East Coast (Washington, DC) was:
11.306 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:
8.559 sec.
The Average Response time as measured from the Australia (Sydney) was:
12.744 sec.
The Average Response time as measured from the Europe (Amsterdam) was:
9.031 sec.
The Best Response time measured from US East Coast (Washington, DC):
5.443 sec.
The Best Response time measured from US West Coast (San Francisco, DC):
3.824 sec.
The Best Response time measured from Australia (Sydney):
4.213 sec.
The Best Response time measured from Europe (Amsterdam):
3.908 sec.
The typical shopping transaction took the least time for tripadvisor.com visitors - 5.190 sec., while the visitors of travelnow.com had to be the most patient, as the shopping transaction there took in average of 15.489 sec. Six of the monitored websites delivered above-the-average response times for their transactions, while six of them demonstrated below-the-average daily performance.
The daily average uptime for the entire Group was 99.89%.
The Average Uptime as measured from the US East Coast (Washington, DC) was:
99.91%
The Average Uptime as measured from the US West Coast (San Francisco, CA) was:
99.84%
The Average Uptime as measured from the Australia (Sydney):
99.86%
The Average Uptime as measured from the Europe (Amsterdam):
99.95%
Ten websites were available with no interruptions - 100%. Eleven websites' availability was above the average, while one site dragged the average down with below-the-average availability.
Report Highlights
No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2013 Vacation Planning report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.
Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:
Daily Response Times
Legend:
booking
cheaptickets
expedia
hotels
orbitz
travelnow
venere
wotif
kayak
tripadvisor
choicehotels
travelzoo
Average Response Times for June 30, 2013
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
tripadvisor.com
3.824
3.908
5.443
7.587
5.191
2
choicehotels.com
6.007
8.546
10.398
8.357
8.327
3
kayak.com
7.128
4.916
12.349
8.975
8.342
4
venere.com
5.639
5.439
17.332
6.346
8.689
5
travelzoo.com
6.836
7.896
13.089
8.547
9.092
6
expedia.com
4.834
7.593
9.239
15.050
9.179
7
booking.com
13.065
5.407
8.541
17.743
11.189
8
cheaptickets.com
8.974
10.903
8.216
18.238
11.583
9
hotels.com
8.396
9.087
12.719
16.866
11.767
10
orbitz.com
9.517
12.612
8.589
21.228
12.987
11
wotif.com
17.102
15.608
15.420
4.213
13.086
12
travelnow.com
11.383
16.457
14.340
19.775
15.489
Average Response Times May 17, 2013 - June 30, 2013
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
tripadvisor.com
4.099
3.841
3.306
7.482
4.682
2
venere.com
5.706
4.378
4.770
6.339
5.298
3
kayak.com
6.211
4.231
5.024
8.081
5.887
4
travelzoo.com
6.577
8.425
6.850
9.259
7.778
5
expedia.com
5.088
9.258
5.477
15.046
8.717
6
choicehotels.com
7.970
10.191
8.103
9.576
8.960
7
hotels.com
8.282
10.947
8.267
16.870
11.091
8
booking.com
12.699
5.889
8.522
19.737
11.712
9
cheaptickets.com
10.090
12.230
8.288
19.669
12.569
10
wotif.com
17.292
16.222
16.591
4.337
13.611
11
orbitz.com
11.054
13.730
8.771
22.401
13.989
12
travelnow.com
12.229
16.123
12.876
20.571
15.450
Hourly Average Response Times Select individual website to display:
Legend:
individual site response times
monitored group average response times
Average response times by hour for June 30, 2013
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
booking
11.37
11.33
10.89
11.04
10.98
11.25
11.34
10.68
11.37
11.66
11.32
10.66
13.31
11.27
10.84
11.13
10.84
10.69
10.48
11.16
10.43
10.46
10.69
13.34
cheaptickets
10.87
10.81
10.69
12.25
11.72
11.44
13.04
10.96
12.31
11.06
11.22
11.68
11.38
11.37
11.58
11.38
11.56
12.71
11.44
11.14
11.57
11.84
12.64
11.36
choicehotels
8.79
9.04
7.60
8.90
8.43
9.18
8.94
7.33
8.37
8.54
7.53
8.87
6.67
9.38
9.23
8.55
6.76
7.78
7.28
8.07
7.69
8.88
8.16
9.89
expedia
9.48
8.78
9.14
9.29
9.15
8.83
8.96
9.02
8.69
11.33
8.68
9.24
9.16
8.86
8.62
9.21
9.21
9.88
8.94
9.31
9.13
9.43
9.32
8.64
hotels
11.62
13.63
11.04
11.86
12.44
12.19
11.44
11.13
11.52
10.81
11.25
11.24
11.53
13.41
11.55
11.50
11.65
11.48
10.91
11.97
12.13
11.82
12.56
11.71
kayak
7.83
7.84
7.98
7.74
7.24
8.71
8.38
8.58
8.16
8.73
7.95
9.24
8.22
8.40
8.47
8.54
8.28
8.55
8.66
8.59
8.51
8.81
8.14
8.66
orbitz
12.63
13.16
14.67
12.47
12.05
12.20
15.84
11.78
13.20
12.78
12.44
13.28
12.51
12.38
13.21
12.92
12.44
12.67
12.78
12.96
13.47
13.26
14.14
12.44
travelnow
14.97
15.83
14.64
14.85
14.87
14.94
15.83
14.24
15.25
19.29
14.71
15.67
19.53
15.10
17.62
14.79
16.12
14.42
14.80
14.29
15.49
14.86
14.86
14.76
travelzoo
8.63
8.29
8.28
10.46
8.85
8.64
9.25
8.26
9.72
8.30
8.23
10.24
9.00
10.02
9.47
8.89
8.41
8.97
8.75
10.50
8.65
9.85
9.43
9.10
tripadvisor
5.15
4.77
5.29
5.19
5.12
5.27
5.40
5.42
5.30
6.49
5.31
5.13
5.28
5.08
5.02
5.14
4.94
5.06
4.86
5.03
5.20
5.21
4.98
4.95
venere
7.95
8.09
7.71
9.34
8.05
9.00
9.48
8.34
8.80
9.64
9.21
10.19
8.86
9.29
8.74
8.38
9.18
9.63
8.56
9.59
7.63
7.48
7.55
7.86
wotif
12.44
13.03
12.67
12.70
13.66
12.85
13.88
13.31
13.23
13.58
12.75
13.31
13.43
13.64
14.14
13.21
13.13
13.55
13.08
12.84
12.51
12.46
12.41
12.24
Average response times by hour May 17, 2013 - June 30, 2013
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
booking
11.20
11.45
11.51
11.86
11.74
11.63
11.91
12.19
12.12
11.91
11.84
11.96
11.83
11.67
11.82
11.82
12.05
11.61
11.53
11.63
11.73
11.36
11.36
11.36
cheaptickets
11.91
11.94
12.21
12.81
12.46
13.16
13.24
12.63
11.62
12.25
11.85
12.03
12.05
12.35
12.42
13.41
12.91
13.78
13.16
13.74
12.98
12.38
12.08
12.30
choicehotels
9.32
9.02
8.73
8.93
9.07
9.16
8.88
9.07
9.32
9.33
9.21
8.69
8.75
8.87
8.71
8.83
8.51
8.75
8.67
8.86
8.67
9.24
9.23
9.21
expedia
8.28
8.55
8.75
8.79
8.74
8.76
8.83
9.10
9.13
8.96
9.07
9.13
9.33
8.97
9.18
9.07
8.76
8.53
8.48
8.21
8.20
8.11
8.16
8.14
hotels
11.01
11.39
10.88
11.33
11.08
10.96
10.87
11.12
10.92
11.00
11.27
11.00
11.13
11.11
11.26
11.38
11.85
11.09
10.78
10.40
10.50
10.73
11.48
11.65
kayak
6.28
5.89
5.72
5.80
5.76
5.93
6.01
6.00
6.00
5.98
6.00
6.02
5.94
5.89
5.90
5.77
5.80
5.83
5.84
5.65
5.62
5.71
5.85
6.06
orbitz
12.97
12.84
13.79
13.77
13.07
13.90
14.64
13.64
12.72
13.65
13.15
13.33
13.57
13.87
13.96
14.80
14.83
15.33
15.24
16.04
15.12
14.04
13.57
13.89
travelnow
17.62
14.46
14.24
14.72
14.46
14.71
14.71
15.30
19.00
15.84
14.44
16.07
15.00
14.77
16.79
16.49
17.74
15.31
14.01
14.25
14.74
14.65
14.08
17.40
travelzoo
8.26
7.95
7.91
8.44
8.02
8.11
7.40
7.41
7.36
7.22
7.93
8.65
8.23
8.07
7.96
7.09
7.24
7.73
7.34
7.59
7.58
8.08
7.48
7.60
tripadvisor
4.63
4.53
4.73
4.65
4.78
4.87
4.92
4.92
4.77
4.78
4.72
4.66
4.64
4.60
4.77
4.71
4.63
4.62
4.61
4.58
4.57
4.56
4.59
4.53
venere
5.64
5.40
5.07
5.13
5.12
5.12
5.19
5.47
5.33
5.27
5.22
5.09
5.16
5.31
5.36
5.18
5.21
5.30
5.21
5.15
5.51
5.94
5.32
5.48
wotif
13.71
13.73
13.49
13.59
13.53
13.58
13.70
13.71
13.79
13.76
13.85
13.58
13.83
13.71
13.59
13.56
13.51
13.50
13.58
13.57
13.57
13.37
13.39
13.46
Uptime
Uptime June 30, 2013
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
kayak.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
wotif.com
100.000%
100.000%
100.000%
100.000%
100.000%
3
tripadvisor.com
100.000%
100.000%
100.000%
100.000%
100.000%
4
choicehotels.com
100.000%
100.000%
100.000%
100.000%
100.000%
5
travelzoo.com
100.000%
100.000%
100.000%
100.000%
100.000%
6
venere.com
100.000%
100.000%
100.000%
100.000%
100.000%
7
travelnow.com
100.000%
100.000%
100.000%
100.000%
100.000%
8
expedia.com
100.000%
100.000%
100.000%
100.000%
100.000%
9
hotels.com
100.000%
100.000%
100.000%
100.000%
100.000%
10
orbitz.com
100.000%
100.000%
100.000%
100.000%
100.000%
11
booking.com
99.750%
100.000%
100.000%
100.000%
99.938%
12
cheaptickets.com
98.330%
99.370%
98.950%
98.340%
98.748%
Uptime May 17, 2013 - June 30, 2013
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
venere.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
tripadvisor.com
100.000%
100.000%
100.000%
100.000%
100.000%
3
wotif.com
100.000%
99.995%
99.995%
100.000%
99.998%
4
expedia.com
100.000%
99.963%
100.000%
99.995%
99.990%
5
booking.com
99.976%
99.975%
99.976%
99.964%
99.973%
6
kayak.com
99.986%
99.963%
99.967%
99.961%
99.969%
7
hotels.com
99.892%
99.937%
99.903%
99.944%
99.919%
8
travelzoo.com
99.892%
99.855%
99.897%
99.933%
99.894%
9
orbitz.com
99.874%
99.888%
99.865%
99.841%
99.867%
10
choicehotels.com
99.917%
99.881%
99.667%
99.908%
99.843%
11
cheaptickets.com
99.610%
99.617%
99.586%
99.608%
99.606%
12
travelnow.com
99.376%
99.352%
99.316%
99.352%
99.349%
Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval, every day, 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse global monitoring network: San Francisco, CA; Washington, DC; Sydney, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.
About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.
Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:
Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.
With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:
WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;
The Data from the performance measurements cannot be changed or manipulated and should be used "as is".
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