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The WebSitePulse Performance Reports measure Website Uptime and Website Response Time as the most important metrics for the availability and the reliability of any web-based operation, critical for the End Users' overall online experience. The Reports reflect not only the performance of the websites home pages, but typically measure a complete web transaction representative for the End Users' interactions with a website. Measurements of the multi-step web transactions are made every 15 minutes, simultaneously from 4 different monitoring locations. The WebSitePulse advanced monitoring system has automated, built-in false alarm prevention and error verification controls that ensure the reliability of the measurement results. The Reports reflect the most common website performance criteria - response time and availability. In-depth analytical information is also collected and stored in the WebSitePulse system for future references. The WebSitePulse Application Monitoring service is used to collect data and produce the Report.
Daily Report for June 30, 2014
See report for:
WebSitePulse reports the following results from web performance measurement of the leading international summer vacation planning and booking websites:
The daily Average Response time from all monitored websites was 10.644 sec.
The Average Response time as measured from the US East Coast (Washington, DC) was:
7.641 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:
8.609 sec.
The Average Response time as measured from the Australia (Sydney) was:
17.224 sec.
The Average Response time as measured from the Europe (Amsterdam) was:
9.103 sec.
The Best Response time measured from US East Coast (Washington, DC):
1.766 sec.
The Best Response time measured from US West Coast (San Francisco, CA):
3.107 sec.
The Best Response time measured from Australia (Sydney):
5.993 sec.
The Best Response time measured from Europe (Amsterdam):
2.909 sec.
The typical shopping transaction took the least time for tripadvisor.com visitors - 3.994 sec., while the visitors of booking.com had to be the most patient, as the shopping transaction there took in average of 21.339 sec. Five of the monitored websites delivered above-the-average response times for their transactions, while six of them demonstrated below-the-average daily performance.
The daily average uptime for the entire Group was 99.98%.
The Average Uptime as measured from the US East Coast (Washington, DC) was:
100.00%
The Average Uptime as measured from the US West Coast (San Francisco, CA) was:
100.00%
The Average Uptime as measured from the Australia (Sydney):
99.94%
The Average Uptime as measured from the Europe (Amsterdam):
99.98%
Nine websites were available with no interruptions - 100%. Nine websites' availability was above the average, while two sites dragged the average down with below-the-average availability.
Report Highlights
No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2014 Vacation Planning report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.
Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:
Daily Response Times
Legend:
booking
cheaptickets
expedia
hotels
orbitz
tripadvisor
choicehotels
travelzoo
travelocity
airbnb
travel.yahoo
Average Response Times for June 30, 2014
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
tripadvisor.com
3.107
2.909
1.766
8.194
3.994
2
airbnb.com
4.001
3.810
3.347
8.896
5.014
3
expedia.com
6.120
6.877
3.674
5.993
5.666
4
travelocity.com
6.148
6.013
4.631
13.623
7.604
5
choicehotels.com
7.651
9.104
8.274
10.328
8.839
6
travelzoo.com
6.411
10.659
8.257
14.885
10.053
7
hotels.com
6.952
9.326
7.579
19.408
10.816
8
orbitz.com
10.086
12.229
8.484
17.221
12.005
9
cheaptickets.com
10.022
12.430
9.004
17.431
12.222
10
travel.yahoo.com
16.813
18.892
17.650
24.777
19.533
11
booking.com
17.393
7.882
11.380
48.703
21.340
Average Response Times May 19, 2014 - June 30, 2014
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
airbnb.com
4.012
3.648
3.018
7.878
4.639
2
tripadvisor.com
4.517
3.973
3.240
8.119
4.962
3
expedia.com
4.248
6.764
3.726
5.178
4.979
4
choicehotels.com
6.019
6.976
7.367
8.798
7.290
5
travelocity.com
5.931
6.020
4.660
12.816
7.357
6
travelzoo.com
5.712
10.300
9.244
13.278
9.634
7
hotels.com
7.087
9.182
7.203
17.119
10.148
8
cheaptickets.com
9.293
11.654
7.970
18.646
11.891
9
orbitz.com
9.856
11.951
8.087
19.013
12.227
10
booking.com
17.044
8.319
12.811
29.894
17.017
11
travel.yahoo.com
22.352
23.808
21.080
29.201
24.110
Hourly Average Response Times Select individual website to display:
Legend:
individual site response times
monitored group average response times
Average response times by hour for June 30, 2014
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
airbnb
4.54
5.15
4.59
4.77
4.72
4.73
4.52
5.20
5.21
5.34
5.42
5.26
5.01
5.34
5.45
5.34
5.51
4.94
4.63
4.70
4.54
4.54
4.76
6.10
booking
26.31
29.23
26.09
22.56
21.19
23.09
31.36
31.72
18.83
16.06
16.48
14.91
16.46
15.39
17.52
19.00
17.21
16.65
16.84
19.04
19.56
29.62
22.79
24.23
cheaptickets
10.69
11.69
10.63
11.41
11.09
10.36
10.82
11.05
11.52
12.06
12.63
12.35
14.40
14.04
12.70
13.23
12.01
13.46
11.88
12.09
12.40
14.66
12.02
14.11
choicehotels
8.32
7.69
7.63
7.39
7.06
7.66
7.76
8.56
7.33
8.24
9.83
9.03
10.84
8.85
12.73
11.90
9.62
8.92
8.38
7.85
9.00
9.00
8.70
9.85
expedia
4.87
4.94
4.71
4.76
4.89
4.35
4.43
4.55
4.72
5.21
5.37
5.62
5.92
6.18
10.91
7.87
5.12
5.62
4.78
5.14
5.13
5.09
5.75
10.05
hotels
10.39
10.02
10.16
8.99
9.47
10.35
9.89
10.18
11.64
10.54
10.50
11.15
11.13
11.43
12.31
12.73
11.26
10.65
10.74
12.40
10.58
10.82
10.62
11.66
orbitz
11.17
10.28
10.86
9.71
10.90
10.26
11.58
11.20
10.99
11.12
12.78
12.47
12.28
12.54
12.58
15.26
13.39
12.94
12.99
11.76
12.44
13.70
12.46
12.49
travel.yahoo
17.67
18.66
18.96
20.56
19.46
18.84
19.15
19.99
20.31
18.92
20.53
18.73
20.37
19.14
21.65
20.62
21.75
17.90
18.88
18.32
20.28
18.94
19.15
20.01
travelocity
7.21
7.78
7.73
7.07
8.02
7.17
7.11
7.11
7.21
8.17
7.21
7.19
7.70
7.85
8.92
7.85
7.18
7.54
7.16
7.51
7.81
8.41
7.45
8.11
travelzoo
9.68
11.89
9.12
8.56
9.33
9.67
8.82
9.15
9.69
12.33
10.33
11.28
12.01
10.37
10.12
10.38
10.28
10.18
8.88
9.89
9.75
9.49
10.22
9.83
tripadvisor
4.78
5.28
4.20
3.39
4.40
3.56
5.10
4.34
4.22
3.74
3.62
3.56
3.42
4.25
3.60
3.96
3.59
3.71
3.89
3.65
3.77
3.50
4.06
4.28
Average response times by hour May 19, 2014 - June 30, 2014
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
airbnb
4.49
4.50
4.49
4.50
4.55
4.54
4.65
4.67
4.66
4.61
4.66
4.65
4.62
4.51
4.72
5.10
4.95
4.67
4.58
4.56
4.95
4.60
4.50
4.61
airgorilla
30.28
26.08
32.18
30.07
31.05
31.40
31.54
31.46
29.48
31.29
30.70
30.00
32.35
32.74
30.70
36.96
37.62
36.93
36.18
37.15
37.05
37.33
33.67
30.88
booking
18.90
18.99
18.48
17.40
17.52
17.44
18.11
18.31
16.45
15.65
15.29
15.43
15.28
15.70
15.33
16.14
15.42
15.72
15.79
16.09
17.54
18.77
19.11
19.55
cheaptickets
12.22
12.11
11.52
12.12
11.56
11.26
10.92
11.22
11.19
11.19
11.80
12.12
12.45
11.91
12.03
12.05
12.06
12.07
11.56
12.02
12.26
12.57
12.94
12.22
choicehotels
7.24
7.17
6.91
6.90
7.06
7.51
6.91
6.95
7.17
7.13
7.36
7.49
7.50
7.46
7.42
8.32
7.93
7.30
7.15
7.11
7.10
7.24
7.37
7.27
expedia
4.86
4.84
4.89
5.22
5.20
4.99
4.84
5.00
4.91
4.91
4.98
5.00
4.99
4.92
5.23
5.10
5.01
4.85
4.80
5.00
4.87
4.92
5.06
5.10
hotels
10.03
9.90
9.83
10.02
10.16
10.09
10.05
10.03
10.21
10.08
10.19
10.07
10.11
10.25
10.32
10.31
10.34
10.15
10.37
10.03
10.41
10.22
10.30
10.06
orbitz
12.50
12.47
11.93
12.31
11.52
11.38
10.95
11.43
11.48
11.73
12.23
12.39
12.37
13.26
12.46
12.61
12.40
12.38
11.98
12.13
12.35
12.77
13.47
12.92
travel.yahoo
24.88
27.01
27.21
26.00
25.73
24.36
23.43
23.05
23.19
23.56
23.40
23.84
23.58
23.68
23.71
23.92
24.07
23.77
23.23
23.35
23.14
23.14
23.26
24.14
travelocity
7.20
7.16
7.34
7.60
7.74
7.67
7.53
7.50
7.35
7.31
7.29
7.14
7.31
7.40
7.31
7.28
7.31
7.26
7.30
7.26
7.35
7.27
7.42
7.26
travelzoo
9.68
9.50
9.48
9.69
9.84
10.01
10.09
9.98
9.81
9.62
9.15
9.32
9.41
9.18
9.27
9.47
9.57
9.35
10.23
9.67
9.61
9.94
9.74
9.57
tripadvisor
5.19
5.05
5.17
4.93
5.13
4.96
5.32
5.51
5.34
4.91
4.92
4.90
4.96
4.80
4.85
4.83
4.78
4.72
4.71
4.72
4.75
4.81
4.95
4.89
Uptime
Uptime June 30, 2014
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
travelzoo.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
travelocity.com
100.000%
100.000%
100.000%
100.000%
100.000%
3
airbnb.com
100.000%
100.000%
100.000%
100.000%
100.000%
4
choicehotels.com
100.000%
100.000%
100.000%
100.000%
100.000%
5
tripadvisor.com
100.000%
100.000%
100.000%
100.000%
100.000%
6
cheaptickets.com
100.000%
100.000%
100.000%
100.000%
100.000%
7
expedia.com
100.000%
100.000%
100.000%
100.000%
100.000%
8
hotels.com
100.000%
100.000%
100.000%
100.000%
100.000%
9
orbitz.com
100.000%
100.000%
100.000%
100.000%
100.000%
10
travel.yahoo.com
100.000%
99.730%
100.000%
100.000%
99.933%
11
booking.com
100.000%
100.000%
100.000%
99.350%
99.838%
Uptime May 19, 2014 - June 30, 2014
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
tripadvisor.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
travelocity.com
100.000%
99.996%
100.000%
100.000%
99.999%
3
airbnb.com
100.000%
100.000%
100.000%
99.980%
99.995%
4
hotels.com
99.989%
100.000%
99.988%
99.976%
99.988%
5
expedia.com
99.989%
99.994%
100.000%
99.965%
99.987%
6
cheaptickets.com
99.985%
99.979%
99.960%
99.963%
99.972%
7
travelzoo.com
99.958%
99.980%
99.968%
99.973%
99.970%
8
orbitz.com
99.967%
99.955%
99.966%
99.964%
99.963%
9
choicehotels.com
99.822%
99.836%
99.827%
99.850%
99.834%
10
booking.com
100.000%
100.000%
99.230%
99.934%
99.791%
11
travel.yahoo.com
98.291%
98.246%
98.328%
98.415%
98.320%
Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval, every day, 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse global monitoring network: San Francisco, CA; Washington, DC; Sydney, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.
About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.
Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:
Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.
With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:
WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;
The Data from the performance measurements cannot be changed or manipulated and should be used "as is".
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