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The WebSitePulse Performance Reports measure Website Uptime and Website Response Time as the most important metrics for the availability and the reliability of any web-based operation, critical for the End Users' overall online experience. The Reports reflect not only the performance of the websites home pages, but typically measure a complete web transaction representative for the End Users' interactions with a website. Measurements of the multi-step web transactions are made every 15 minutes, simultaneously from 4 different monitoring locations. The WebSitePulse advanced monitoring system has automated, built-in false alarm prevention and error verification controls that ensure the reliability of the measurement results. The Reports reflect the most common website performance criteria - response time and availability. In-depth analytical information is also collected and stored in the WebSitePulse system for future references. The WebSitePulse Application Monitoring service is used to collect data and produce the Report.
Daily Report for June 30, 2017
See report for:
WebSitePulse reports the following results from web performance measurement of the leading international summer vacation planning and booking websites:
The daily Average Response time from all monitored websites was 4.399 sec.
The Average Response time as measured from the US East Coast (Washington, DC) was:
3.325 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:
3.782 sec.
The Average Response time as measured from the Australia (Sydney) was:
6.082 sec.
The Average Response time as measured from the Europe (Amsterdam) was:
4.407 sec.
The Best Response time measured from US East Coast (Washington, DC):
0.774 sec.
The Best Response time measured from US West Coast (San Francisco, CA):
1.140 sec.
The Best Response time measured from Australia (Sydney):
1.805 sec.
The Best Response time measured from Europe (Amsterdam):
1.239 sec.
The typical shopping transaction took the least time for travelocity.com visitors - 1.313 sec., while the visitors of homeaway.com had to be the most patient, as the shopping transaction there took in average of 10.871 sec. Five of the monitored websites delivered above-the-average response times for their transactions, while eight of them demonstrated below-the-average daily performance.
The daily average uptime for the entire Group was 99.99%.
The Average Uptime as measured from the US East Coast (Washington, DC) was:
100.00%
The Average Uptime as measured from the US West Coast (San Francisco, CA) was:
100.00%
The Average Uptime as measured from the Australia (Sydney):
99.98%
The Average Uptime as measured from the Europe (Amsterdam):
99.99%
Twelve websites were available with no interruptions - 100%. Twelve websites' availability was above the average, while one site dragged the average down with below-the-average availability.
Report Highlights
No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2017 Vacation Planning report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.
Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:
Daily Response Times
Legend:
booking
cheaptickets
expedia
hotels
orbitz
travelocity
tripadvisor
tingo
airbnb
travelzoo
homeaway
choicehotels
ebookers
Average Response Times for June 30, 2017
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
travelocity.com
1.167
1.239
1.040
1.805
1.313
2
tingo.com
1.455
1.475
0.774
2.256
1.490
3
cheaptickets.com
1.140
1.783
1.221
2.232
1.594
4
ebookers.com
1.888
1.815
1.409
3.007
2.030
5
expedia.com
1.974
2.201
1.024
3.092
2.073
6
orbitz.com
1.564
2.181
1.478
3.560
2.196
7
tripadvisor.com
3.254
3.255
2.519
5.114
3.536
8
hotels.com
3.546
4.079
3.736
4.548
3.977
9
travelzoo.com
4.415
4.777
3.969
8.155
5.329
10
booking.com
6.853
3.891
4.730
8.374
5.962
11
airbnb.com
5.524
6.735
3.181
11.883
6.831
12
choicehotels.com
8.234
11.883
10.319
9.500
9.984
13
homeaway.com
8.154
11.974
7.820
15.537
10.871
Average Response Times May 25, 2017 - June 30, 2017
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. resp. time
1
travelocity.com
1.110
1.236
1.125
1.648
1.280
2
tingo.com
1.736
1.354
0.904
2.325
1.580
3
cheaptickets.com
1.555
1.777
1.540
2.479
1.838
4
ebookers.com
2.073
2.117
1.909
3.033
2.283
5
orbitz.com
1.891
2.246
1.638
3.532
2.327
6
expedia.com
1.920
2.623
1.860
3.072
2.369
7
tripadvisor.com
3.988
3.028
2.660
4.494
3.542
8
hotels.com
3.841
4.338
3.976
4.977
4.283
9
travelzoo.com
3.279
4.430
3.575
7.142
4.607
10
booking.com
6.879
4.124
4.807
8.528
6.084
11
airbnb.com
5.762
6.267
3.228
11.201
6.614
12
choicehotels.com
9.094
12.559
10.334
9.522
10.377
13
homeaway.com
8.013
11.749
7.573
14.930
10.566
Hourly Average Response Times Select individual website to display:
Legend:
individual site response times
monitored group average response times
Average response times by hour for June 30, 2017
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
airbnb
6.60
6.66
7.88
7.25
6.90
7.45
6.77
7.10
6.78
6.70
6.93
6.93
6.94
7.03
6.80
7.14
7.01
6.70
6.04
6.27
6.20
6.73
6.67
6.45
booking
5.79
5.86
5.99
5.96
6.03
6.01
5.91
5.78
6.08
5.98
5.84
5.88
6.05
6.13
6.18
6.14
6.25
5.97
6.00
5.89
5.87
5.92
5.89
5.72
cheaptickets
1.35
1.37
1.44
1.53
3.56
1.66
1.58
1.48
1.43
1.50
1.65
1.43
1.33
1.48
1.59
1.44
1.28
1.35
1.51
1.50
1.36
1.33
1.38
2.71
choicehotels
9.78
9.98
8.77
9.60
9.18
9.21
9.35
10.87
9.81
10.07
10.98
10.08
10.63
10.82
10.06
10.27
10.62
9.33
9.99
10.10
10.39
10.34
9.52
9.87
ebookers
1.85
2.24
1.74
1.70
3.75
1.68
2.12
1.84
1.90
1.82
2.04
1.85
1.77
2.18
1.97
2.48
1.75
2.06
1.65
1.66
1.75
1.93
1.62
3.36
expedia
1.75
2.31
1.83
1.69
1.70
1.75
1.76
1.71
1.80
1.90
2.61
1.80
1.85
2.18
2.15
2.41
1.84
2.77
1.80
1.92
1.80
1.95
3.08
3.39
homeaway
10.52
10.40
10.39
10.43
10.65
10.59
10.70
11.03
10.87
11.02
11.40
12.26
10.95
11.18
11.12
10.89
10.94
11.17
10.52
11.42
10.75
10.67
10.61
10.44
hotels
3.87
3.53
3.97
3.54
3.88
3.93
3.82
4.04
4.24
4.27
4.15
4.68
3.98
4.48
4.02
3.92
3.94
3.98
3.77
4.14
3.71
4.09
3.70
3.82
orbitz
2.17
2.06
2.42
2.04
1.94
2.07
2.01
2.15
2.15
2.01
2.45
2.11
2.06
2.32
2.21
2.06
2.00
2.10
2.03
2.03
1.99
2.09
2.85
3.40
tingo
1.45
1.42
1.38
1.57
1.57
1.62
1.61
1.44
2.02
1.37
1.61
1.39
1.38
1.45
1.36
2.02
1.56
1.64
1.38
1.32
1.28
1.24
1.30
1.39
travelocity
1.08
1.64
1.03
1.10
1.07
1.63
1.09
1.56
1.16
1.08
1.15
1.26
1.12
1.26
1.28
1.03
1.40
1.02
1.01
1.20
1.05
1.52
1.03
3.73
travelzoo
5.33
5.50
5.59
6.78
5.23
4.35
5.49
5.50
5.96
4.78
4.66
4.84
5.29
4.77
5.17
5.03
4.66
5.79
4.97
5.28
5.18
5.27
5.85
6.63
tripadvisor
3.31
3.21
3.40
3.16
3.44
3.30
3.03
3.58
3.69
3.51
3.75
5.00
4.26
3.54
3.58
3.34
3.88
3.52
3.27
3.75
3.55
3.70
3.18
2.91
Average response times by hour May 25, 2017 - June 30, 2017
Target
Hours
00
01
02
03
04
05
06
07
08
09
10
11
12
13
14
15
16
17
18
19
20
21
22
23
airbnb
6.42
6.47
6.71
6.65
6.79
6.79
6.85
6.75
6.78
6.76
6.80
6.70
6.71
6.60
6.51
6.76
6.61
6.52
6.34
6.46
6.39
6.46
6.52
6.42
booking
5.82
5.85
5.95
6.04
6.14
6.23
6.18
6.20
6.19
6.17
6.18
6.18
6.21
6.21
6.27
6.43
6.34
6.15
6.04
5.94
5.83
5.84
5.83
5.80
cheaptickets
1.68
1.73
1.63
1.95
1.95
2.10
1.92
2.12
1.83
1.83
2.02
1.91
1.97
1.81
1.82
1.95
1.74
1.68
1.63
1.73
1.67
1.96
1.77
1.72
choicehotels
9.88
10.15
9.80
9.68
9.59
9.49
9.55
9.71
9.83
10.33
10.93
10.86
11.10
10.91
11.05
10.95
10.97
10.88
10.30
10.54
10.67
10.99
10.46
10.42
ebookers
2.23
2.16
2.19
2.40
2.57
2.48
2.30
2.81
2.17
2.23
2.18
2.38
2.31
2.31
2.22
2.35
2.24
2.12
2.11
2.13
2.05
2.37
2.29
2.21
expedia
2.26
2.09
2.10
2.18
2.21
2.07
2.08
2.21
2.31
2.49
2.53
2.58
2.71
2.60
2.49
2.57
2.36
2.27
2.29
2.28
2.64
2.81
2.42
2.33
homeaway
10.23
10.23
10.25
10.41
10.39
10.46
10.63
10.52
10.58
10.60
10.97
10.88
10.85
10.91
10.84
10.90
10.91
10.63
10.47
10.50
10.35
10.41
10.33
10.34
hotels
4.11
4.03
4.01
4.08
4.30
4.40
4.27
4.33
4.45
4.48
4.44
4.53
4.43
4.40
4.47
4.47
4.48
4.38
4.16
4.13
4.09
4.12
4.12
4.11
orbitz
2.26
2.21
2.20
2.32
2.24
2.38
2.29
2.32
2.32
2.37
2.51
2.42
2.43
2.34
2.34
2.38
2.26
2.35
2.20
2.23
2.32
2.54
2.33
2.28
tingo
1.58
1.54
1.59
1.61
1.61
1.53
1.55
1.60
1.59
1.69
1.65
1.60
1.56
1.52
1.56
1.58
1.51
1.53
1.55
1.62
1.55
1.60
1.58
1.60
travelocity
1.32
1.21
1.17
1.26
1.24
1.26
1.19
1.28
1.19
1.26
1.38
1.35
1.36
1.35
1.30
1.28
1.34
1.25
1.30
1.19
1.30
1.39
1.23
1.31
travelzoo
4.70
4.61
4.62
4.68
4.69
4.47
4.66
4.53
4.66
4.49
4.61
4.78
4.62
4.64
4.60
4.50
4.66
4.63
4.54
4.49
4.54
4.57
4.53
4.72
tripadvisor
3.38
3.34
3.44
3.45
3.49
3.48
3.52
3.63
3.59
3.65
3.71
3.77
3.69
3.66
3.66
3.69
3.59
3.56
3.50
3.48
3.49
3.49
3.41
3.34
Uptime
Uptime June 30, 2017
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
airbnb.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
tingo.com
100.000%
100.000%
100.000%
100.000%
100.000%
3
travelzoo.com
100.000%
100.000%
100.000%
100.000%
100.000%
4
homeaway.com
100.000%
100.000%
100.000%
100.000%
100.000%
5
ebookers.com
100.000%
100.000%
100.000%
100.000%
100.000%
6
booking.com
100.000%
100.000%
100.000%
100.000%
100.000%
7
tripadvisor.com
100.000%
100.000%
100.000%
100.000%
100.000%
8
cheaptickets.com
100.000%
100.000%
100.000%
100.000%
100.000%
9
expedia.com
100.000%
100.000%
100.000%
100.000%
100.000%
10
hotels.com
100.000%
100.000%
100.000%
100.000%
100.000%
11
travelocity.com
100.000%
100.000%
100.000%
100.000%
100.000%
12
orbitz.com
100.000%
100.000%
100.000%
100.000%
100.000%
13
choicehotels.com
100.000%
99.810%
100.000%
99.750%
99.890%
Uptime May 25, 2017 - June 30, 2017
#
Target
San Francisco
Amsterdam
Washington
Sydney
Avg. uptime
1
booking.com
100.000%
100.000%
100.000%
100.000%
100.000%
2
tripadvisor.com
100.000%
100.000%
100.000%
100.000%
100.000%
3
travelocity.com
100.000%
99.995%
100.000%
100.000%
99.999%
4
tingo.com
100.000%
100.000%
100.000%
99.995%
99.999%
5
choicehotels.com
100.000%
99.995%
100.000%
99.993%
99.997%
6
travelzoo.com
100.000%
99.989%
99.995%
100.000%
99.996%
7
cheaptickets.com
99.983%
99.995%
100.000%
99.995%
99.993%
8
orbitz.com
99.987%
100.000%
99.994%
99.987%
99.992%
9
ebookers.com
99.989%
99.995%
99.976%
99.995%
99.989%
10
homeaway.com
100.000%
99.987%
99.978%
99.982%
99.987%
11
expedia.com
99.993%
99.985%
99.940%
99.993%
99.978%
12
airbnb.com
99.799%
99.777%
99.801%
99.782%
99.790%
13
hotels.com
99.798%
99.653%
99.815%
99.716%
99.746%
Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval, every day, 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse global monitoring network: San Francisco, CA; Washington, DC; Sydney, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.
About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.
Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:
Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.
With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:
WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;
The Data from the performance measurements cannot be changed or manipulated and should be used "as is".
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