Travel Websites Performance Report 2016

Performance Tracking

2018 Holiday Season

2018 Hurricane Season

2018 Vacation Planning

2018 Mother's Day

2018 Tax Websites

2018 Valentine's Day

2017 Holiday Season

2017 Hurricane Season

2017 Vacation Planning

2017 Mother's Day

2017 Tax Websites

2017 Valentine's Day

2016 Holiday Season

2016 Hurricane Season

2016 Vacation Planning

2016 Mother's Day

2016 Tax Websites

2016 Valentine's Day

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Performance Tracking > 2016 Vacation Planning

WebSitePulse 2016 Vacation Planning Websites Performance Report Summary

This year again, during the vacation planning season (May 20th – June 30th), we made a performance monitoring of 13 popular web sites – travel agencies and booking web sites. Our monitoring keeps an eye on their response time and uptime (availablity) and reports the stats on a daily basis.

Base on these two measures, we found out that the response time for the whole period varies between 1.5 and 9.5 seconds for a simple transaction that looks for a hotel for specific dates, and then chooses an offer. Apart from that, the uptime (availability) was far more promising – the uptime for the whole period of 50 days varies from 99.5% and 100%.

This year we have a website that scored 100% uptime from all monitorng locations - San Francisco, Amsterdam, Washington and Sydney which is a quite good achievement. The address of the website is tripadvisor.com. The second and the third place in availability category goes to travelocity.com and homeaway.com with the respective values of 99.997% and 99.993% upime.

As far as response time (speed), the first place goes for tingo.com with average reponse of 1.568 seconds, followed by tripadvisor.com with 2.024 seconds, and travelocity.com with 2.632 seconds.

The worst performers are not so bad comparing to the last year. The choicehotels.com goes to the bottom of the list with average response time of 9.469 seconds, and looking at the availability chart, the worst performer was hotels.com with 99.532%.

For more details, see the reports below:

Average Response times for the whole period

#	Target	San Francisco	Amsterdam	Washington	Sydney	Avg. resp. time
1	tingo.com	1.473	1.442	0.763	2.593	1.568
2	tripadvisor.com	1.929	2.029	1.537	2.601	2.024
3	travelocity.com	1.978	2.659	1.933	3.958	2.632
4	cheaptickets.com	2.288	2.691	2.113	3.903	2.749
5	orbitz.com	3.053	3.428	2.940	5.279	3.675
6	ebookers.com	3.257	3.597	2.932	5.534	3.830
7	travelzoo.com	3.489	3.638	4.181	6.388	4.424
8	booking.com	3.746	4.350	3.059	6.643	4.450
9	homeaway.com	3.508	6.091	2.896	8.296	5.198
10	expedia.com	3.481	5.944	3.180	9.681	5.571
11	hotels.com	4.034	7.512	4.165	7.964	5.919
12	airbnb.com	5.890	6.083	4.365	12.778	7.279
13	choicehotels.com	6.987	11.131	7.987	12.049	9.539

Average Uptime for the whole period

#	Target	San Francisco	Amsterdam	Washington	Sydney	Avg. uptime
1	tripadvisor.com	100.000%	100.000%	100.000%	100.000%	100.000%
2	travelocity.com	100.000%	100.000%	99.995%	99.995%	99.997%
3	homeaway.com	99.996%	100.000%	99.992%	99.983%	99.993%
4	orbitz.com	99.983%	99.981%	99.989%	99.993%	99.987%
5	cheaptickets.com	99.990%	99.981%	99.970%	99.990%	99.983%
6	airbnb.com	99.982%	100.000%	99.990%	99.940%	99.978%
7	booking.com	99.945%	99.953%	99.958%	99.950%	99.951%
8	ebookers.com	99.946%	99.946%	99.946%	99.965%	99.951%
9	travelzoo.com	99.900%	99.864%	99.921%	99.897%	99.896%
10	choicehotels.com	99.761%	99.717%	99.732%	99.713%	99.731%
11	tingo.com	99.713%	99.726%	99.737%	99.726%	99.725%
12	expedia.com	99.664%	99.633%	99.709%	99.609%	99.654%
13	hotels.com	99.574%	99.571%	99.511%	99.470%	99.532%

Best regards, and takeITeasy™ with WebSitePulse™

Iavor Marinoff, CEO

Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval, every day, 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse global monitoring network: San Francisco, CA; Washington, DC; Sydney, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.

About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.

Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:

Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.

With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:

WebSitePulse should be referred as the "Source" of the information;
WebSitePulse should be acknowledged as the owner of the copyrights of the information in the Reports;
The texts of the Reports could be changed or altered to better suit the needs and the style of the publisher without prior notice to WebSitePulse. However, the integrity and the meaning of the information should be preserved;

The Data from the performance measurements cannot be changed or manipulated and should be used "as is".