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Press Room  > Press Releases  > Press Release

FOR IMMEDIATE RELEASE

WEBSITEPULSE™ REPORTS DIAMOND.COM UNAVAILABLE FOR SHOPPING THIS MORNING


Orlando, FL - (February 7, 2007) - WebSitePulse - an Orlando, FL based provider of global, independent, and remote monitoring of web-based systems, applications, and e-business transactions reports that Diamond.com website was unavailable from 8:53 am EST until 2:55 pm EST today.

The website of one of the leading retailers experienced severe availability problems, timing out on most probes at the home page which is the very first page of the simulated shopping transaction, or at the rare event the index page is successfully opened, it times out at some of the consecutive steps of the monitored transaction. According to the WebSitePulse experts, this behavior indicates very heavy load to the Diamond.com website which cannot be handled by the web system Diamond.com has in place.
During that period of time online visitors of one of the leading web destinations for the Valentine??�s Day shopping period were unable to connect to the website at all.

"Our monitoring agent in Chicago, IL first detected the malfunction at 08:53 pm EST, and triggered the alarm," said Iavor Marinoff - CEO of WebSitePulse. "Diamond.com functionality was immediately tested from multiple locations on our network, as well as by an authorized technician, as part of our false alarm prevention procedure. The monitoring logs revealed that the problems began at around 08:30 when the response times of the probes began to climb up and around 9:00am the timeout thresholds were reached. The service is not yet restored and WebSitePulse continues to carefully measure Diamond.com web performance." - concluded Marinoff.

Diamond.com is included in the WebSitePulse 2007 Valentine's Day Retail Performance and Uptime Report generated daily by WebSitePulse between February 1st and February 15th 2007.

About WebSitePulse ™:


WebSitePulse is a leading provider of advanced, independent, and remote monitoring of web-based systems and e-business transactions that increase the efficiency of mission-critical e-business operations, and reduce the risks of failed Internet transactions and loss of revenue.

The global, independent service offers immediate error detection, and real-time, multimedia alerts, as well as available detailed, customer-controlled, purpose-specific reports with drill-down capabilities and snapshot options.

WebSitePulse is a service of Image Project, Inc. - a privately owned corporation for e-business solutions based in Orlando, Florida, USA.

For more information, please visit www.WebSitePulse.com or e-mail Oggie Dimoff at