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FOR IMMEDIATE RELEASE
WEBSITEPULSE™ 2006 HOLIDAY PERFORMANCE AND UPTIME REPORT REVEALS AVAILABILITY PROBLEMS FOR SOME OF THE TOP ONLINE RETAILERS
Orlando, FL - (January 09, 2007) - WebSitePulse - a leading provider of global, independent and remote web monitoring of web-based and e-mail systems, applications and e-business transactions announced today that even though most of the leading online retailers offered uninterrupted and consistently reliable services during the record-breaking Holiday Season, some of them experienced serious availability and uptime problems.
On Black Friday the response time for a typical transaction of Walmart.com reached critical levels 6-7 times higher than its regular values. This resulted in interruption of the daily e-business activities for about 10 hours. On December 13, Walmart.com servers were under heavy pressure related to the increased online demand for the Elmo doll. WebSitePulse first detected the error at 12:00 pm. The website was fully functional again at 12:52 pm.
BestBuy.com was unavailable for online Customers on December 14, 15, and 16 for an estimated total of ten hours. Sears.com struggled with availability problems on December 22 for approximately four hours. Sears.com and BestBuy.com finished last in the 2005 Holiday Season Report, as well, with 99.27% and 98.99% of uptime respectively. A typical Daily Average Uptime for the entire Group is 99.9%.
"For a second consecutive year, WebSitePulse completes its Holiday Retail Performance & Uptime Report to keep the general public, and the Internet community informed about the challenges various IT departments are facing during the busiest online shopping period of the year" - says Iavor Marinoff, CEO of WebSitePulse. "WebSitePulse experts carefully examined every detected malfunction, and made an attempt to help Best Buy with analytical data to expedite the troubleshooting process" - concludes Mr. Marinoff.
WebSitePulse Performance Reports measure Uptime and Response Time as the most important metrics for the availability and the reliability of any web-based operation, critical for the End Users' overall online experience. The Reports reflect not only the performance of the websites home pages, but typically measure a complete web transaction representative for the End Users' interactions with a website. For additional convenience, an RSS feed from the daily Reports is available to everyone interested in the performance of the monitored websites.
About WebSitePulse ™:
WebSitePulse is a leading provider of advanced, independent, and remote monitoring of web-based systems and e-business transactions that increase the efficiency of mission-critical e-business operations, and reduce the risks of failed Internet transactions and loss of revenue.
The global, independent service offers immediate error detection, and real-time, multimedia alerts, as well as available detailed, customer-controlled, purpose-specific reports with drill-down capabilities and snapshot options.
WebSitePulse is a service of Image Project, Inc. - a privately owned corporation for e-business solutions based in Orlando, Florida, USA.
For more information, please visit www.WebSitePulse.com or e-mail Oggie Dimoff at