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January 17, 2005

WebSitePulse Adds Two Monitoring Locations in Seattle and Chicago

Dear Valued Customer,

We are pleased to inform you about the addition today of two US-based monitoring locations in Seattle, WA and Chicago, IL. You can add any of these to your monitoring service from the control panel.

Multiple-station monitoring gives users more precise picture of their websites' availability, and can provide location-specific information about their web systems' overall performance as measured against established service levels. The two new monitoring locations increase the reliability of the our false alarm prevention system that is based on multiple tests from several locations before an alert is triggered.

Information from more monitoring locations is a valuable and dependable decision-making tool, as it serves to locate more precisely the source and the type of detected malfunction, leading to decreased downtimes, and reducing wasted manpower and resources.

We learned from customer feedback that reliable multi-location monitoring is a key strength of our service. Our customers like the peace of mind they get from knowing they won't get false alerts, and that if notified about a malfunction, they can immediately focus on the real source of the problem. Data about web systems' performance, measured from various locations, represents important operational information for our customers, even without service interruptions or web-transactions failures.

The deployment of an expanded network of global monitoring stations is one of the strategic priorities for WebSitePulse top management, and is the backbone of the services the company provides to more than 10,000 clients.

The two new locations bring the number of WebSitePulse global monitoring stations to 11. Our company plans to have up to 30 worldwide monitoring locations by the end of 2005, and will add more locations thereafter, as needed.

Thank you for your business, and takeITeasy™ with WebSitePulse™

Iavor Marinoff - CEO