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Press Room  > Latest News  > News Item

November 27, 2006

Website service interruptions on Black Friday and Cyber Monday for some of the leading online retailers


In the morning hours on Black Friday, the response time for a typical web transaction of the Wal-Mart website doubled in length, reaching - around noon - critical levels 6-7 times higher than its regular values, and getting back to normal after 4:00 PM.

During that time, WebSitePulse detected a number of unsuccessful web transactions as well, resulting in less than 90% uptime for Walmart.com.

Kmart.com and Bestbuy.com also delivered less than 99% uptime last Friday, according to data from the daily monitoring.

On Cyber Monday, online shoppers enjoyed consistently good webpage download speeds and availability. With only a couple of isolated timeouts for Walmart.com and Sears.com, WebSitePulse detected no major downtimes or other issues.