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November 27, 2006
Website service interruptions on Black Friday and Cyber Monday for some of the leading online retailers
In the morning hours on Black Friday, the response time for a typical web transaction of the Wal-Mart website doubled in length, reaching - around noon - critical levels 6-7 times higher than its regular values, and getting back to normal after 4:00 PM.
During that time, WebSitePulse detected a number of unsuccessful web transactions as well, resulting in less than 90% uptime for Walmart.com.
Kmart.com and Bestbuy.com also delivered less than 99% uptime last Friday, according to data from the daily monitoring.
On Cyber Monday, online shoppers enjoyed consistently good webpage download speeds and availability. With only a couple of isolated timeouts for Walmart.com and Sears.com, WebSitePulse detected no major downtimes or other issues.