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November 28, 2008

Are and “Black Friday-ready”? Outage
This year, is predicting that more than half of U.S. office workers with Web access will be shopping from their desks. But they will have no luck with and

The websites of and are closed for online shoppers more than 50% of the time for and 20% of the time for as of 12pm on Black Friday. The websites display a message on the home pages explaining that they are "temporarily experiencing high traffic volume". The problems started around 9:40am EST and continue as we post this anouncement. Outage also experiences some problems with their checkout process. Again, more than 50% of our test transactions which are performed every 15 minutes from 3 US cities fail at checkout.

We will continue to closely monitor their perfomance and post updates as the day progresses.

Update: ended the day a lot better than last year with only 3 hours and 48 minutes of downtime vs. 7 hours and 30 minutes in 2007. either received extra capacity or the online shoppers abandoned the website, because it performed much better after 12pm with total downtime for the day of 35 minutes. continued to have issues with their checkout process for the rest of the day, with resulted in 18.5% failure rate of our transactional tests.