Expand Menu
Performance Tracking  > 2022 Holiday Season  > Introduction

WebSitePulse 2022 Holiday Retail Performance and Uptime Report Intro

We're just days away from the start of the 2022 holiday season and preparing for the biggest shopping days of the year — Black Friday and Cyber Monday. On Black Friday, stores offer huge bargains, and on Cyber Monday, they give us some fantastic online sales.

The peak of the shopping season is Christmas, the most popular time of the year for families to celebrate together.

The Holiday season usually ends shortly after New Year's Eve, in early January.

Even in times of inflation, NRF predicts "healthy holiday sales." They forecast that retail sales for November and December 2022 will increase between 6% and 8% over 2021 to $942.6 — $960.4 billion.

NRF estimates that e-commerce sales will grow between 10 percent and 12 percent this year compared to last year to between $262.8 billion and $267.6 billion.

Online retailers must be prepared for heavy demands and increased traffic, which means they must closely monitor their websites, server performance, and customer experience.

For the 17th year, WebSitePulse will monitor 10 popular shopping websites. The 2022 Holiday Retail Performance and Uptime Report measures the websites' uptime and response time as the most critical metrics for any website's availability and reliability.

WebSitePulse will simultaneously measure web transactions every 15 minutes from 3 different monitoring locations. In-depth analytical information is also collected and stored in the WebSitePulse system for future reference.