What is the billing cycle and when do you bill me for your services?
Our billing cycle is at the end of each month for the current month. We will bill you at the end of each month for services rendered the current month. You will need to provide billing information when creating an account (except for the 30 free trial, we do not ask for payment information there), but we do not charge your credit card at this time. Your credit card is charged at the end of each billing period.
Frequently asked questions
- Do you accept credit cards?
- If I am paying by a credit card, do I need to enter it every month?
- I cancelled my account last month. Why am I being charged again this month?
- Is there a set up fee to open a monitoring service account?
- If I cancel my account in the middle of the month, are you going to charge me for the whole month?