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Performance Tracking  > 2018 Tax Websites  > Introduction

WebSitePulse 2018 Tax Performance and Uptime Report

Tax season has officially started and it will continue until April 18th 2018.

Tax e-filing now days is a common way for almost everybody to do their taxes. The IRS e-file program offers a quick, easy, and accurate alternative to paper tax returns. Tax e-filing is by far the fastest way to receive income tax refunds.

E-filing income tax returns is easy and that is why it was the preferable method by 92% of the US tax payers (as of April 26, 2017). The only documents you need to start the process are: PAN, Adhaar, Bank account details, Form 16 and Investments details.

Some of the benefits of e-filing taxes are:
  • It's free and Green - no mailing of paper returns or W-2 statements - no paper no stamps
  • Convenience - available online 24 hours a day, 7 days a week. File your federal and state tax return at the same time.
  • Ease of use - when you e-file, you will not have to concern yourself with finding the right box on the right form. It is user friendly, with step-by-step instructions, as if you were working with a tax professional.
  • Proof of Receipt - you get confirmation that your return was received and accepted
  • Security - it is safer than mailing your tax return. Most web sites are equipped to prevent unauthorized people from seeing the data sent to or from those sites.
  • Greater Accuracy in Processing - fewer math errors because software catches many mistakes

During the tax season the major e-filling websites will experience much heavier traffic to deal with, which may slow down your process or even interrupt it. As a result, you may fail to submit your tax refund or you may lose all the information you have been filling out.

Every year we at WebSitePulse monitor precisely the response time and uptime of popular tax refund websites during tax season to see how they handle the heavy traffic and then we report their performance and availability on a daily basis. As usual, we have picked 12 of the most popular websites to monitor and compare their performance.

The reports reflect not only the tax websites’ home pages performance, but any web transaction process as well as websites’ response time and uptime. To be more specific, measurements of e-transactions are made every 15 minutes, from 3 different monitoring locations in the U.S. Also, to ensure the accuracy of the monitoring recordings, we use false alarm prevention system and error verification controls. The tax-return websites response and uptime reports will be published after April 18th 2018, where you can find information on uptime, performance and availability.