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WebSitePulse 2020 Vacation Planning Websites Performance & Uptime Report


The WebSitePulse Performance Reports measure Website Uptime and Website Response Time as the most important metrics for the availability and the reliability of any web-based operation, critical for the End Users' overall online experience. The Reports reflect not only the performance of the websites home pages, but typically measure a complete web transaction representative for the End Users' interactions with a website. Measurements of the multi-step web transactions are made every 15 minutes, simultaneously from 4 different monitoring locations. The WebSitePulse advanced monitoring system has automated, built-in false alarm prevention and error verification controls that ensure the reliability of the measurement results. The Reports reflect the most common website performance criteria - response time and availability. In-depth analytical information is also collected and stored in the WebSitePulse system for future references. The WebSitePulse Application Monitoring service is used to collect data and produce the Report.



Daily Report for July 12, 2020See report for:


WebSitePulse reports the following results from web performance measurement of the leading international summer vacation planning and booking websites:

The daily Average Response time from all monitored websites was 4.694 sec.

The Average Response time as measured from the US East Coast (Washington, DC) was: 2.741 sec.
The Average Response time as measured from the US West Coast (San Francisco, CA) was:4.093 sec.
The Average Response time as measured from the Australia (Sydney) was:7.914 sec.
The Average Response time as measured from the Europe (Amsterdam) was:4.029 sec.

The Best Response time measured from US East Coast (Washington, DC):0.830 sec.
The Best Response time measured from US West Coast (San Francisco, CA):1.732 sec.
The Best Response time measured from Australia (Sydney):3.724 sec.
The Best Response time measured from Europe (Amsterdam):2.077 sec.

The typical shopping transaction took the least time for hostelworld.com visitors - 2.426 sec., while the visitors of hotels.com had to be the most patient, as the shopping transaction there took in average of 8.335 sec.
Four of the monitored websites delivered above-the-average response times for their transactions, while six of them demonstrated below-the-average daily performance.

The daily average uptime for the entire Group was 99.99%.

The Average Uptime as measured from the US East Coast (Washington, DC) was:99.98%
The Average Uptime as measured from the US West Coast (San Francisco, CA) was:99.98%
The Average Uptime as measured from the Australia (Sydney):100.00%
The Average Uptime as measured from the Europe (Amsterdam):99.98%

Eight websites were available with no interruptions - 100%.
Eight websites' availability was above the average, while two sites dragged the average down with below-the-average availability.

Report Highlights

No events of particular importance or possible negative impact on the online visitors' interaction with the Websites included into the 2020 Vacation Planning report were detected during the reported period, and according to WebSitePulse, the Group delivered the expected levels of End-User experience and Customer satisfaction.

Please, scroll down for Detailed Reports and Charts provided by WebSitePulse:

Daily Response Times
Legend:
    booking     hotels     tripadvisor     airbnb     homeaway 
    hostelworld     vrbo     edreams     flipkey     hotelplanner 

Average Response Times for July 12, 2020
#TargetSan FranciscoAmsterdamWashingtonSydneyAvg. resp. time
1hostelworld.com2.2222.1681.5893.7242.426
2vrbo.com1.7322.0770.8305.5702.552
3airbnb.com2.2052.4001.0775.6792.840
4flipkey.com3.1024.0011.1347.1893.857
5homeaway.com2.4503.6611.3668.5264.001
6hotelplanner.com2.3685.0131.8428.6994.481
7booking.com5.6563.4023.4367.2934.947
8tripadvisor.com5.4105.4524.6456.1725.420
9edreams.com8.9333.5324.81615.0528.083
10hotels.com6.8518.5866.67311.2318.335

Average Response Times June 10, 2020 - July 12, 2020
#TargetSan FranciscoAmsterdamWashingtonSydneyAvg. resp. time
1vrbo.com1.7952.0720.8725.7932.633
2hostelworld.com2.5532.3832.0483.5712.639
3airbnb.com2.3722.3570.9667.4873.296
4homeaway.com2.1112.7781.1107.1913.298
5flipkey.com3.2683.8011.2827.5293.970
6hotelplanner.com2.3485.9062.1469.1004.875
7booking.com5.7683.5103.5697.3265.043
8tripadvisor.com5.5285.3064.4936.3475.418
9hotels.com6.7998.3436.67411.2988.279
10edreams.com9.1143.7415.08515.3288.317



Hourly Average Response Times
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Legend:
    individual site response times     monitored group average response times 


Average response times by hour for July 12, 2020
TargetHours
000102030405060708091011121314151617181920212223
airbnb2.803.133.132.932.832.872.802.772.762.802.802.872.912.742.722.642.983.012.622.862.783.052.702.66
booking4.924.884.854.914.864.924.984.984.824.954.935.035.055.155.125.215.255.024.934.864.924.714.714.77
edreams7.978.027.948.078.017.998.127.998.148.058.078.268.188.238.388.308.228.087.988.017.967.977.998.04
flipkey3.863.773.793.893.803.843.923.913.893.893.943.813.833.803.913.893.783.903.793.813.883.913.923.84
homeaway4.193.913.813.663.723.894.123.803.934.094.224.094.164.564.234.164.064.123.963.733.944.093.793.79
hostelworld2.712.112.982.321.932.622.982.012.442.432.413.062.062.361.932.882.291.992.362.402.352.712.772.10
hotelplanner4.444.414.894.404.534.644.474.304.255.804.294.404.354.394.384.184.354.384.544.604.404.304.454.37
hotels8.018.388.368.768.077.837.808.409.058.498.017.428.408.089.399.368.378.218.438.288.248.727.658.32
tripadvisor4.335.575.205.365.435.594.724.685.885.825.795.617.365.755.775.475.695.585.564.655.715.134.744.68
vrbo2.472.472.452.482.452.532.652.792.632.632.442.652.422.632.632.512.552.712.402.552.682.662.452.42


Average response times by hour June 10, 2020 - July 12, 2020
TargetHours
000102030405060708091011121314151617181920212223
airbnb3.153.133.333.233.293.143.283.183.463.233.353.523.423.463.343.413.563.403.423.173.053.173.143.27
booking4.934.934.935.015.025.075.035.065.115.134.995.185.165.145.155.215.185.075.024.964.974.964.944.91
edreams8.218.358.328.328.298.338.388.388.398.408.248.378.378.428.488.448.398.318.248.238.218.198.228.15
flipkey4.084.003.963.994.013.983.963.923.933.974.054.013.943.964.024.003.863.953.933.933.973.973.933.95
homeaway3.233.143.173.193.223.213.213.223.293.373.403.403.403.383.413.453.383.283.293.293.333.313.333.27
hostelworld2.532.442.592.442.412.522.492.492.732.522.782.812.942.812.902.952.922.532.462.582.532.692.692.56
hotelplanner4.704.814.825.004.764.584.634.634.574.744.995.035.095.215.225.015.004.965.004.895.044.824.774.73
hotels8.238.128.238.128.247.898.418.128.238.158.368.338.478.448.478.568.558.488.418.368.188.038.148.17
tripadvisor5.215.305.425.425.435.565.805.485.625.565.785.485.505.505.595.545.545.385.175.265.135.145.115.12
vrbo2.592.502.532.502.552.562.592.642.652.702.782.722.752.712.752.712.732.612.562.602.642.642.632.57


Uptime

Uptime July 12, 2020
#TargetSan FranciscoAmsterdamWashingtonSydneyAvg. uptime
1vrbo.com100.000%100.000%100.000%100.000%100.000%
2edreams.com100.000%100.000%100.000%100.000%100.000%
3flipkey.com100.000%100.000%100.000%100.000%100.000%
4hostelworld.com100.000%100.000%100.000%100.000%100.000%
5homeaway.com100.000%100.000%100.000%100.000%100.000%
6booking.com100.000%100.000%100.000%100.000%100.000%
7tripadvisor.com100.000%100.000%100.000%100.000%100.000%
8airbnb.com100.000%100.000%100.000%100.000%100.000%
9hotelplanner.com99.780%100.000%100.000%100.000%99.945%
10hotels.com100.000%99.810%99.810%100.000%99.905%

Uptime June 10, 2020 - July 12, 2020
#TargetSan FranciscoAmsterdamWashingtonSydneyAvg. uptime
1tripadvisor.com100.000%100.000%100.000%99.989%99.997%
2hostelworld.com99.988%99.994%100.000%100.000%99.995%
3hotelplanner.com99.986%99.994%100.000%99.992%99.993%
4airbnb.com99.980%99.995%99.980%100.000%99.989%
5vrbo.com99.977%99.983%99.982%99.984%99.982%
6edreams.com99.964%99.945%99.959%99.975%99.961%
7booking.com99.959%99.951%99.960%99.948%99.955%
8flipkey.com99.968%99.928%99.963%99.918%99.944%
9homeaway.com99.838%99.838%99.803%99.822%99.825%
10hotels.com99.647%99.579%99.614%99.568%99.602%

Methodology:
Performance and availability are measured for a typical travel-related booking web transaction at 15 minute monitoring interval, every day, 24/7. The WebSitePulse application monitoring service is used to collect data and to create the reports.
The steps in each transaction are comparable for all websites, and reflect the real online buyers' experience. The simultaneous monitoring is performed from four locations of the WebSitePulse global monitoring network: San Francisco, CA; Washington, DC; Sydney, Australia, and Amsterdam, Netherlands. In case of a detected malfunction or unavailability, the system performs automated error verification from four independent resources and only after the above procedure is performed and has returned consistent results, the detected error is confirmed, recorded, and included in the daily performance reports. In these cases, an advanced WebSitePulse exclusive feature comes into play - Forced Monitoring -, which automatically switches to a 3 minute monitoring interval for increased accuracy.

About WebSitePulse:
WebSitePulse is a leading provider of global, independent, and objective availability and performance monitoring of web sites, servers, network components, web applications, e-business- and email round-trip transactions.

Contact:
For more information about this report please contact:
George T., CTO
phone: 1-407-380-1600
email:


Reproduction:
WebSitePulse launched the Performance and Uptime Reports program to keep the general public and the Internet community informed about the performance of specific websites and the challenges their webmasters, owners and operators are facing on a daily basis, especially when the web traffic intensifies due to some special events through the year. Some of the most popular web destinations, related to each particular event, are selected for the purpose of the Reports, and data from their performance measurements is made available on the WebSitePulse public website.

With the intention to broadly disseminate this information for the benefit of the Internet community, we encourage the use of this information without prior approval and under the following Terms and Conditions:

The Data from the performance measurements cannot be changed or manipulated and should be used "as is".