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We are always listening to our Customers' needs and recommendations while using our advanced monitoring services. Utilizing the latest Internet technologies we are constantly working to improve the WebSitePulse monitoring service and to add new features to benefit our loyal Customers. To make service feature recommendation or comment, please send us a feedback.

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September 24th, 2010  Ban on SMS to India lifted

UPDATE: As of Tuesday, October 05, 2010 1:30 AM EST the ban on SMS and MMS services has been lifted by the Indian Government. All SMS alerts and notifications from WebSitePulse to mobile devices with services provided by Indian carriers should be received without any problems. If customers still experience SMS and MMS delivery issues, please call us at 1-888-WSPULSE or email us at support@websitepulse.com. We regret the inconvenience caused during this period and appreciate your patience.

In view of the Ayodhya verdict, the Indian government has extended the ban on bulk SMS and MMS services till September 30, the government said in a statement. Earlier the ban was till September 29. WebSitePulse cannot guarantee successful SMS notification delivery to India while the ban is in effect.

May 5th, 2010  Notification of IP Change

Please be advised that on Monday, May 10, 2010 between 04:00am and 05:00am EST we will be migrating our server in Munich Germany to a new datacenter. The IP of our server will be changed from 217.64.166.3 to 193.200.241.46.

We expect no service interruptions but in case you need to add the new IP to your firewall or log-analyzing software, please do so before the announced day and time. Please disregard this message in case the aforementioned location is not used for monitoring the targets in your WebSitePulse account or if you are not filtering the traffic to your servers.



April 14th, 2010  Notification of IP Change

On Friday, April 16, 2010 between 10:00am and 11:00am EST we will be migrating our monitoring server in Brisbane, Australia. There will be no service interruptions but the important thing is that the IP of this locations will be changed from 202.60.72.98 to 118.127.11.138

In case you need to add the new IPs to your firewall or log-analyzing software, please do so before the announced day and time.
If you have any questions, please contact our support team 24/7.

January 31st, 2010  Notification of IP Change

Today Jan 31, 2010 we have been informed by the Internet Authority of Beijing that there is a need to change the current IPs that is in use. The reason given was that the authorities are currently cracking down on illegal websites and once found they will shut the site immediately. So as not to affect legal users, we were informed that we will need to urgently change our IP to those on their approved list of IPs.  

The new IP address of our Beijing monitoring location is 211.99.248.42

If you have any questions regarding this update, please contact us.

January 21st, 2010  SAT-3 cable break slows internet in South Africa

Dear Valued Customer,

We would like to inform you that we have been experiencing international connectivity problems from our South African location since January 20, 2010. The reason for these problems is a SAT-3 cable break on the London-Bellville link which continues to cause slow international connectivity. Currently a major maintenance on the fault is conducted. The maintenance window will be running from 20-22 January and again from 29 January to 1 February. During these periods, most users of the South Africa location may experience high response times and connectivity problems.

We are in close communication with our counterparts in South Africa and have taken all the necessary measures to provide you with an uninterrupted 24/7 service. To avoid reporting false alert and slower response times, we might have to temporary re-route the tests through our backup locations to ensure the continuous monitoring of your targets.

We will keep you informed of any further developement of the current situation and we will notify you once all connectivity issues have been resolved and the monitoring locations are back to their normal status.

January 10th, 2010  Notification of IP Change

Please be advised that on Sunday, January 10, 2010 between 10:00pm and 01:00am EST we will be migrating our server in Shanghai, China to a new datacenter. The IP of our server will be changed from 203.142.12.2 to 61.129.74.150.

We expect no service interruptions but in case you need to add the new IPs to your firewall or log-analyzing software, please do so before the announced day and time. Please disregard this message in case the aforementioned location is not used for monitoring the targets in your WebSitePulse account or if you are not filtering the traffic to your servers.

If you have any questions regarding this update, please contact us.