News from us
We are always listening to our Customers' needs and recommendations while using our advanced monitoring services. Utilizing the latest Internet technologies we are constantly working to improve the WebSitePulse monitoring service and to add new features to benefit our loyal Customers. To make service feature recommendation or comment, please send us a feedback.
|October 5th, 2003||New Feature - Voice Alerts for our UK Customers|
The Voice Alerts feature, which is very popular among our US and Canadian customers as a notification option, is now available for our customers in the United Kingdom. It has all the conveniences of a regular phone call: a human voice announces the pre-configured message with the error details of the failed website or server, and if the call is not answered, the system will leave a message in the subscriber's voice mail.
|September 24th, 2003||New Feature - Favorite Reports|
Now our customers can save time by creating Favorite Reports. Any report can be added to the Favories with its own label, description and time stamp and retrieved with one-click. Customers can create unlimited number of Favorite Reports, edit or delete them at any time.
|September 15th, 2003||New Feature - WAP Control Panel|
In addition to the PDA browser compatible Control Panel, we have created a Control Panel for WAP capable cell phones and wireless devices. It provides the current status of the monitored targets.
|August 15th, 2003||Instant Test - the latest addition to the bigest selection of Diagnostic Tools|
The Instant Test service allows webmasters to perform website tests and server tests on the spot, without interrupting the monitoring schedule. Instant Tests are available from all monitoring locations selected for the monitored target. The test results provide real-time details that speed up the problem detection and resolution. The Instant Test does not change or interfere with the target-monitoring schedule.
|July 19th, 2003||New Monitoring Station - Brisbane, Australia|
Today a new monitoring station in Brisbane, Australia became part of the WebSitePulse Global Monitoring Network. The monitoring location will provide the WebSitePulse customers with availability monitoring and end-user perspective measurements from this part of the world.
|July 17th, 2003||New Monitoring Station - Trumbull, Connecticut, USA|
Today the monitoring station in Trumbull, Connecticut, USA became alive and is the latest addition to the WebSitePulse Global Monitoring Network. It will provide our customers with valuable monitoring data representing their end-user experience with their websites from this part of the the United States.
|July 16th, 2003||New Feature - Location correlated notification system|
The major customer benefit of this new feature is that detected errors are correlated in real time across multiple monitoring locations and alert notifications are sent only if the specified monitoring locations report the same error. Three configuration levels are available:
- normal - alerts are sent if at least one monitoring location has detected an error
- strong - alerts are sent if at least 50% of the monitoring locations of the specific target have detected an error
- strict - alerts are sent only if 100% of the locations monitoring the specific target have detected an error
|July 10th, 2003||New Feature - Updated Alert Dependency Rules|
New functionality has been added to the Alert Dependency Rules option. You can now specify for which alert message the dependency rule has to be applied. For more information on the Alert Dependency Rules, please visit How to Configure Alert Dependencies. Alert Dependency Rules help optimize the notification processes and limit the number of alerts that will be sent, without limiting the reliability of the error notification process.
|July 7th, 2003||New Feature - Windows Based Transaction Recorder|
To support the application monitoring services, we have provided two transaction recorders that simplify the set up process. Now an upgraded version of the Windows transaction recorder is available with improved capabilities, especially handling Java script applications.
|June 1st, 2003||New Feature - Application Monitoring and Web Transaction Monitoring|
The new web application monitoring service provides real-time status of the availability and performance of multi-step web transactions and the web applications they use, to ensure they are functioning properly and deliver excellent performance from the end-user perspective. By simulating real-user experience, the web application monitoring service provides realistic insight about end-users' experience when performing any type of e-business transaction and interaction with a website. In addition, instant alert notifications are delivered to the designated support team in the event a problem is detected.
|April 30th, 2003||New Feature - PayPal Payments Now Accepted|
Payments by PayPal are now accepted in addition to payments by credit card (Visa, MasterCard, AmEx, Discover, Diners Club), check payments and wire transfer.
|April 21st, 2003||New Feature - Phone Alerts as Notification Option|
Phone alerts via voice have been added to the monitoring service. The system will call any phone number in the USA and Canada and a human voice will read the alert message. The alert messages are fully customizable as are the rest of the alert messages. The system cam leave a message if a voice mail answers the call.